About the Role
We are seeking a skilled IT Support Engineer (Level 2) to join a dynamic team delivering high-quality technical support across cloud and on-premise environments. This role is ideal for someone experienced in Managed Service Provider (MSP) environments who enjoys resolving complex technical issues and providing exceptional service to end users.
You will play a critical role in supporting Microsoft 365, Azure-based solutions, and infrastructure systems while contributing to both reactive support and proactive maintenance initiatives.
About the Client
You will be working with a well-established, Australia-based Managed Service Provider specializing in cloud solutions and IT support services. The organization supports a diverse portfolio of clients and is known for delivering reliable, scalable, and customer-focused technology solutions.
Technical Requirements (Must Have)
Desirable Skills & Experience
Communication & Soft Skills
š° Get paid in Australian Dollars
š„ Medical insurance from day one for you + spouse (or parents if unmarried)
š©ŗ Generous OPD coverage from doctor visits to all your medical needs
š” Home office setup allowance to build your ideal workspace
š Internet allowance to keep you connected
šŖ Gym & wellness allowance to stay fit and balanced
š Work hard, play hard ā regular team events & engagement activities
š§ Diji Assist ā Mental health & counseling support when you need it
š We invest in you ā reimbursement for industry certifications
š£ļø Open-door culture ā your ideas and feedback always matter
š Flexible work ā home or office, wherever you do your best work
š Rewards & recognition that actually recognize you
š„³ Great christmas & financial year-end parties to unwind with your loved ones
Dijital Team is a smarter offshoring solution for IT teams. We enable you to build a high performing IT team that will decrease your costs and increase your efficiency - accelerating the growth of your business. We take care of the team so you can take care of the rest.
