Malayan Flour Mills Berhad

IT Support Engineer - Basic up to RM 4.5k

Malayan Flour Mills Berhad  •  Shah Alam, MY (Onsite)  •  4 months ago
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Job Description

Company Background:

We represent our client from Hong Kong, a conglomerate with business interests in Malaysia across various sectors, including F&B, furniture, logistics, and more. As they are expanding, they are looking for IT Support Engineer to join them.

  • Diagnosing and resolving technical issues related to hardware, software, and network connectivity, both remotely and in person.
  • Setting up new computers, software, and peripherals, ensuring they are properly configured and integrated into the existing network.
  • Performing routine maintenance, upgrades, and repairs on computer systems and related equipment.
  • Providing assistance and guidance to users on how to effectively use hardware and software, including training on new applications or systems.
  • Vendor Support Acting as the point of contact and liaising with vendors for any IT related activities & projects.
  • Tracking and managing user support requests, escalating complex issues to higher-level support teams when necessary.
  • Maintaining accurate records of support requests, solutions, and system configurations.
  • Effectively communicating with users & vendor about the status of their support requests and providing clear, concise instructions.
  • Ensuring that all IT-related activities are in compliance with company policies and procedures.

Requirements

  • Diploma or Degree in IT related field.
  • 1-2 years of working experience in IT deskside/helpdesk related support.
  • Able to speak & write in English & Bahasa Malaysia.
  • Experience in Microsoft Windows (10, 11), Apple Mac OS & IOS, Google Android OS. Microsoft Office Suites (Outlook, Excel, OneDrive, OneNote, Word, PowerPoint, Teams).
  • Has basic knowledge in network troubleshooting at endpoint level.
  • Has basic exposure in IT infrastructure equipment, e.g. router, switch, firewall, access point.
  • Possess own transport, willing to travel (within Malaysia), positive thinking, willing to pickup new stuff, decent communication, and administration skills, contactable via modern communication tools (IM).
  • Able to work with minimal supervision & prioritize tasks, manage multiple requests simultaneously, and meet deadlines.

If you're interested, you may also share your resume directly to resume@talentrecruit.com.my

Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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