Redolent, Inc

IT Support Engineer

Redolent, Inc  •  Bentonville, AR / Sunnyvale, CA (Onsite)  •  2 hours ago
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Job Description

We have following urgent need with our client    

TITLE:  IT Support Engineer
LOCATION: Sunnyvale, CA

DURATION: 6+ months

Rate: DOE

  • At least 2 years of enterprise IT support experience
  • Contributes to team effort by accomplishing related results as needed.
  •  Excellent customer service
  • Ability to multi-task and handle pressures well
  • Proficient on supporting software and hardware applications on Apple and Windows platforms such as Microsoft Outlook, O365, Microsoft Suites, Zoom, Cisco WebEx and Jabber, Slack and Box, etc…
  •  Jamf JSS/Casper knowledge is a plus
  • Proficient on diagnosing and solving hardware and software faults
  • Proficient on supporting VPN or remote access (ex. Yubico and Cisco AnyConnect VPN Client)
  • Ability to support users via phone, walkups and chat
  •  Team player
  •  Additional job responsibilities assigned by manager
Redolent, Inc

About Redolent, Inc

Redolent, Inc is a leading engineering and software solution company focusing on enterprise solutions enabling its customers to realize best value on its investments.

We provide world-class solutions in Talent Management, Managed workforce, Automation Engineering, Digital and Cloud transformation, Managed Infrastructure, Google Cloud and more.

Our customized solutions of Onshore, offshore and hybrid model for Talent management and engineering solutions can fit need and budget of any client.

We are "Team Redolent", "Reaching Beyond" excellence and accelerating business transformation.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Fremont, California
Year Founded
2008
Website
redolentech.com
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