Job Description

IT Support Specialist

Location: Dublin, Ireland (Onsite/Hybrid options available)

Salary: 30,000 - 40,000

Employment Type: Full-Time, Permanent

Onsite based in Dublin 2.

We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities

• Provide first-line technical support to end-users via phone, email, and in person
• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
• Assist with user account management and access permissions
• Document issues and solutions in the ticketing system
• Support onboarding and offboarding processes for staff
• Escalate complex issues to senior IT staff as needed
• Follow company IT policies and best practices for security and compliance

Requirements

• 612 months of hands-on IT support experience (internships or placements accepted)
• Good understanding of Windows OS, Microsoft Office, and basic networking concepts
• Familiarity with troubleshooting hardware and software issues
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Organized, detail-oriented, and eager to learn
• Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required

Benefits

• Competitive salary and benefits package
• Opportunity to gain experience in a supportive, growth-oriented environment
• On-the-job training and mentorship
• Potential for contract extension or permanent placement

How to Apply

Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.