L1 IT Support for End User Migration:
Location: Sasaga, Matsumoto-shi, Nagano-ken, Japan
Duration: 6 months extendable
• Provide onsite presence and coordinate with remote migration teams during scheduled device migration windows
• Perform basic desktop support activities to assist users during laptop/desktop migration
• Assist end users with device login, credential validation, and first access post migration
• Provide physical console access, rebooting, and power cycling of devices as instructed by remote engineers
• Perform basic physical troubleshooting including power, cabling, and port level checks
• Verify that migrated devices are accessible and functional for end users post migration.
• Identify, document, and escalate migration related issues to the appropriate remote support teams.
• Support immediate post migration hyper care and ensure unresolved issues are addressed
• Adhere to site security, safety policies, and follow defined migration runbooks and escalation paths.
• Experience in mapping the shared drives and troubleshooting outlook issues
• L1 troubleshooting of user profile issues
Kryptos Technologies Limited is a global technology, consulting and Professional IT services company serving various Industry Domains like Banking, Insurance,Telecom,Automotive, Media, Retail, Manufacturing,Mobile,Transportation &Logistics, Travel, Energy ,Oil & Gas and Public Sector.
Kryptos offers integrated services that include Strategic consulting, outsourcing, Staffing, Professional, Managed, infrastructure and cloud services.
Headquartered at London, United Kingdom Kryptos deliver outstanding impact on the reputation and success of our clients globally and we value innovative thinking, diverse insights and we strive to offer an exceptional level of client service through our expertise and professionalism.
Kryptos is recognized for its innovative approach, responsive to changing customer needs, identify growth opportunities into new sectors and markets.
