Boardroom Appointments - Global Human and Talent Capital

IT Support Assistant

Boardroom Appointments - Global Human and Talent Capital  •  Cape Town, ZA (Onsite)  •  2 months ago
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Job Description

Responsibilities and Duties:

  • Assist with installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Help monitor and maintain computer systems and networks.
  • Respond to basic service issues and requests under supervision.
  • Provide support and guidance to company staff in the use of various technologies.
  • Assist with setting up accounts for new users and managing login credentials.
  • Help with inventory management of IT equipment and supplies.
  • Participate in testing and evaluating new technology under guidance.

Qualifications:

  • High school diploma required; further education or certification in Computer Science, Information Technology, or related field is a plus.
  • Basic understanding of computer systems, mobile devices, and other tech products.
  • Willingness to learn and to pursue further training and certification.

Skills:

  • Basic troubleshooting and problem-solving skills.
  • Good communication and interpersonal skills.
  • Familiarity with internet security and data privacy principles is advantageous.
  • Comfortable using a variety of operating systems and software applications.
  • Ability to follow instructions and collaborate with team members.

Experience:

  • Prior experience in IT support or a similar role
  • Hands-on experience with Windows and/or macOS environments preferred.

Working Conditions:

  • In-office role with occasional need to visit other locations within the company.
  • May involve lifting of moderately heavy items, such as computers and printers.

Performance Goals:

  • Achieve steady improvement in response times to IT support tickets.
  • Maintain positive feedback from staff interactions and support provided.
  • Successfully complete internal training modules and pursue relevant certifications as directed by management.
Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
Website
boardroom.co.za
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