Job Description

We are seeking a highly skilled IT Support to join our Belgrade team and deliver exceptional IT Support. If you have a varied set of technical skills, passion for technology and feel confident in fast-paced environments, don’t hesitate to apply!

Tasks & Responsibilities

• Manage and administer M365 environments efficiently

• Provide operational support for Windows laptop operating systems and Microsoft Office applications

• Utilize ticketing systems, such as Jira, to track and resolve IT issues

• Demonstrate strong network knowledge to troubleshoot and resolve connectivity issues

Requirements

• Excellent verbal and written communication skills in English

• Strong work ethic and customer-oriented approach

• Previous experience in IT support or related roles

• Certification in CompTIA A+ and Microsoft MS-900 would be highly beneficial

About MDPI

Headquartered in Switzerland, MDPI is a fully Open Access publisher with a portfolio of more than 500 journals across all scientific disciplines. To date, MDPI has published the works of over 4.5 million researchers, collaborating with an extensive network of academic institutions and scientific societies worldwide. Above all, MDPI is committed to ensuring that high-quality research is freely accessible to readers across the globe.

MDPI Serbia was established in 2016 to support the rapid global expansion of MDPI. Over the course of 10 years, we opened 1 office in Belgrade (New Belgrade) and 1 additional office in Novi Sad. We now have over 620+ employees in our 2 Serbian offices, dedicated to ensuring that high-quality research is made available as quickly as possible in different fields of science.

Initiatives

At MDPI, we develop and maintain various platforms in order to better serve the scientific community. Please find here-below a list of our main platforms:

https://www.mdpi.com/

https://sciprofiles.com/

https://sciforum.net/

https://www.scilit.net/

https://www.preprints.org/

https://encyclopedia.pub/

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