People and Partners Group

IT Support

People and Partners Group  •  Accra, GH (Onsite)  •  3 months ago
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Job Description


About The Role

As an IT Intern at People and Partners Group Limited, you will have the opportunity to gain hands-on experience and
exposure to various aspects of information technology. Under the guidance of our experienced professionals, you will
contribute to real-world projects and develop valuable skills that will prepare you for a successful career in the IT
industry.

Responsibilities

  • Assist in the installation, configuration, and maintenance of HR software systems, ensuring smooth operation and
    data integrity.

  • Provide technical support to team members, troubleshooting issues related to HR software usage and
    functionality.

  • Stay abreast of emerging trends and advancements in recruitment technology, providing insights and
    recommendations for software enhancements or upgrades to drive recruitment outcomes.

  • Assist in the development and delivery of training sessions and materials for recruitment staff on the effective use
    of recruitment software tools and features.

  • Assist in the documentation of IT processes, procedures, and system configurations.

  • Participate in training sessions and workshops to enhance technical skills and knowledge.

  • Adhere to company policies and procedures regarding IT security and data protection.

  • Perform other duties and tasks as assigned by the Finance and Admin Team.

Core Deliverables

1. IT Infrastructure & Support

  • Maintain and troubleshoot IT systems, hardware, and software to ensure operational efficiency.

  • Provide technical support to employees, resolving IT-related issues in a timely manner.

  • Implement and monitor cybersecurity measures to protect company data and systems.

  • Manage IT assets, including software licenses, hardware, and network resources.

  • Ensure data backup, recovery, and business continuity planning.

2. HR Technology & Systems Management

  • Support the implementation and maintenance of HR software (ATS, payroll systems, employee databases).

  • Optimize HR technology solutions to improve recruitment, performance management, and employee
    engagement processes.

  • Ensure HR systems are secure, up-to-date, and compliant with industry standards.

  • Assist with the integration of IT solutions that streamline HR operations.

3. Website Management & Digital Marketing

  • Maintain, update, and optimize the company’s website to improve functionality, speed, and user experience.

  • Ensure website security, backups, and troubleshooting of technical issues.

  • Collaborate with marketing teams to implement SEO best practices and website analytics tracking.

  • Manage website content, landing pages, and integration with HR and marketing tools.

  • Assist in running paid ad campaigns, tracking website performance, and analyzing digital marketing efforts.

4. Digital Tools & Automation

  • Identify opportunities for process automation to improve efficiency across HR and marketing functions.

  • Manage email marketing platforms, CRM tools, and digital engagement strategies.

  • Support social media marketing efforts through automation and performance tracking.

  • Implement analytics dashboards for tracking key performance metrics.


Requirements


  • Completed a degree or diploma in Information Technology, Computer Science, or a
    related field
    .

  • At least a year's work experience.

  • Basic understanding of computer software and networking concepts.

  • Strong problem-solving skills and attention to detail.

  • Excellent communication and interpersonal skills.

  • Ability to work effectively both independently and as part of a team.

  • Eagerness to learn and willingness to take on new challenges.

  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

  • Preferably the intern should be living in Accra, Ghana
People and Partners Group

About People and Partners Group

People and Partners Group has a wide range of industry consultants and experts from high-end to very technical industries and fast clientele growth across Africa, the Middle East as well as in the US, the UK, and India including the Fortune 500.

We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting talent acquisition, retention, and business growth initiatives that advance how companies serve the world.

People & Partners Group is a trusted global brand that provides a unique, cost-effective, one-stop source for all Human Resources needs.

Our services include Executive Recruitment, Corporate Training, Salary Survey, Payroll Management, Outsourcing, HR Audit, Career Coaching, CV Writing, Interview Coaching.

Our commitment is to help our clients focus on their core business proficiencies to be successful while we strategically manage the entire HR and talent acquisition processes; churning game-changing talents and effective solutions for the organization.

We have three key objectives:

1. Support a performance-driven global business that’s focused on growth.

2. Maximise our operational flexibility by promoting a "light-touch" approach to all stakeholders.

3. To promote transparency and accountability in all aspects of our operations.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Accra, GH
Year Founded
2019
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