ATA Services - One Stop Service Solutions

IT Support

ATA Services - One Stop Service Solutions  •  Bangkok, TH (Onsite)  •  5 months ago
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Job Description

Responsibilities :

  • Serving as the first point of contact for computers, devices ex. printer etc. including to system and network.
  • Ability to installation, configuration, maintenance of IT equipment, VPN, Antivirus, CCTV, printers, mobile devices, desktops, laptops, etc.
  • Manage all the workstation for fully equipped and well connected to system and network all times.
  • Performing troubleshooting through diagnostic techniques and relevant questions.
  • Determining the best solution based on the issue and details provided by customers.
  • Direct unresolved issues to the next level of support personnel.
  • Provide accurate information on IT products or services.
  • Identify and suggest possible improvements on procedures.

Requirements and skills :

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Proven experience as a help desk technician or other IT customer support role for at least 1year.
  • Proven experiences with Microsoft 365, One drive & Share Point. (Linux, Ubuntu is a plus)
  • Tech savvy with working knowledge of computer setup, system and network etc.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Good communication skills, and Customer-oriented.
  • Good English communication skills.
ATA Services - One Stop Service Solutions

About ATA Services - One Stop Service Solutions

ATA Services is a One Stop Service Solutions with 5 different companies. Thus, there are five divisions of expertise, which combined provide a unique one-stop solution for all your business support needs:

www.ata-services.com

– ATa Office Rental– Fully furnished offices, meeting rooms, and virtual office solutions.

has luxurious offices spaces with 2 business centers covering 2000 m² of fully furnished offices. Our offices are located on Rama IV at Green Tower on the 16th floor and at Bangna Complex Office Tower on the 11th floor.

– ATa Outsourcing– Legal & Accounting Department

www.ata-outsourcing.com

Company registration, BOI company, Licenses, Representative Office, FDA, Amity.

Accounting-Payroll / work permit and visa services

Litigation

– ATa Services Plus (Recruitment) – Recruitment and headhunting Department

www.ata-servicesplus.com

Headhunting services not only in Thailand but all Asia, Europe, USA, and others. Finding highly qualified candidates to lead your company and reach a higher success.

– ATa Marketing – Digital Marketing Services (SEO, Google ads, Social Medias, Website Design, Brochure…)

To assist you in growing your revenue and leads effectively with a strict budget. Our Marketing team will be able to tailor campaigns and strategies according to a specific target for a cost-effective solution.

– ATa Car Rental– Car rental / Leasing contracts

https://www.ata-services.com/available-cars/

If you are looking for car rental services, with or without a driver, ATa Car Rental leases cars to individuals and companies, usually on long-term contracts.

We can also offer limousine services for the day with a Toyota Alphard, with a driver at 5000 thb per day.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Bangkok, TH
Year Founded
2008
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