Job Description

For our IT department, we are seeking a qualified IT Supplier Manager (IT Vendor Manager) responsible for the strategic and operational management of IT suppliers.

IT Supplier Manager (IT Vendor Manager) (m/w/d)

Ref.-Nr.: JR1012960

Why Join Us?

• Your development matters: Individual training and development opportunities help you actively shape and advance your career

• Variety in your work: No two days are the same – you will contribute to diverse and exciting projects

• A strong team spirit: You’ll be welcomed by a motivated and supportive team that makes it easy for you to get started

• Work-life balance: You can look forward to flexible working hours and workplace design, as well as the option of working from home. We offer you 30 days of annual vacation for relaxation (+ hybrid work- depending on position)

Your mission

• Ensure effective governance and strategic alignment of the IT supplier portfolio

• Monitor supplier performance, compliance, and contractual obligations

• Drive cost optimization, risk mitigation, and supplier-led innovation
• Support sourcing and end-to-end supplier lifecycle management

Key responsibilities

• Define, maintain, and enforce supplier governance policies, standards, and processes

• Manage key supplier relationships, performance (SLAs/KPIs), and escalations

• Oversee contracts, renewals, commercial terms, and reporting dashboards

• Identify and implement cost savings, process improvements, and value creation initiatives

• Support sourcing, RfX activities, and supplier onboarding/offboarding

• Provide clear reporting, insights, and recommendations to management

• Guide, train, and support stakeholders on supplier management practices

Your profile

Required

• Bachelor’s degree in IT, Business, or a related field

• 5+ years of experience in IT supplier management, procurement, or contract management

• Strong knowledge of supplier governance, performance management, and contract lifecycle processes

• Excellent analytical, communication, and stakeholder management skills

• Very good English skills

Nice to have

• Experience with IT procurement or supplier management tools (SAP Ariba, Coupa, Ivalua)

• Knowledge of ITIL, sourcing strategies, or cost optimization frameworks

• German language skills

Sounds exciting?

Then apply now by sending us your complete application documents by clicking on the “Apply” button.

We look forward to getting to know you!

About CWS Business Services:

With innovative, sustainable, and digital solutions, CWS contributes to a healthier and safer future. CWS currently employs around 11,500 people in 15 countries. CWS's offering is divided into four business units: Hygiene, Workwear, Cleanrooms, and Fire Safety, which are supported by the Business Services organization. It offers a comprehensive portfolio of services in the areas of Human Resources, IT, Finance, Legal & Compliance, and Procurement for the four CWS business units.

CWS Business Services GmbH is a CWS company and part of the CWS Business Services organization.