Job Description

Job Title: ​IT Supervisor (Cebu)

STAFFVIRTUAL is seeking a hands-on IT Supervisor to oversee daily IT operations and lead a small team. This role is responsible for maintaining system performance, ensuring timely technical support, and managing IT assets, inventory, and deployments. The ideal candidate has strong technical skills, supervisory experience, and a proactive approach to improving IT processe​s.

Responsibilities

• IT Operations & Team Supervisio​n
  • Supervise a small team of IT staff, ensuring efficient task distribution and performance.
  • Provide guidance, training, and escalation support to team members.
  • Serve as the point of contact for IT issues and coordinate with vendors as needed.
  • Ensure compliance with IT policies, security standards, and procedures.

• Infrastructure, Inventory & Deployment
  • Oversee the performance and maintenance of networks, systems, and cloud services.
  • Manage IT inventory, including hardware, software, and asset tracking.
  • Oversee device provisioning, system deployments, and user setup.
  • Troubleshoot technical issues and ensure minimal system downtime.
  • Support data backup, disaster recovery, and business continuity processes.
• Process Improvement & Technology Support
  • Identify and implement process improvements and basic automation solutions.
  • Support the use of tools such as RPA, chatbots, and AI where applicable.
  • Ensure systems meet performance, reliability, and security requirements.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field.

• 3​ to 5 years of IT experience, with 1​ to 2 years in a supervisory or team lead role.

• Strong knowledge of IT infrastructure, systems administration, and troubleshooting.

• Experience managing IT inventory and overseeing deployments.

• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is an advantage.

• Strong problem-solving, communication, and team management skills.
  

Schedule:​ TBD

Setup: Hybrid​, Cebu

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package

  • HMO coverage starting on Day 1 with free dependent coverage

  • De minimis and allowances

  • Paid time offs

• Company-provided work setup (laptop, monitor, accessories)

• Training, career growth, and global exposure

• A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!