Job Description

Are you passionate about driving digital transformation from the inside out? At Virtual Identity, we explore everyday problems with passion and solve them digitally – making them not only fun but above all useful.

Candidates must live in Portugal!

What you will do:

• Enable excellence: Support over 200 employees to work seamlessly in a remote-first environment with cutting-edge tools and infrastructure
• Drive innovation: Identify new digitalization and automation opportunities that make our colleagues' daily work easier and more efficient
• Protect what matters: Keep a vigilant eye on security threats and safeguard our data and our clients' data with a comprehensive security strategy
• Build partnerships: Coordinate collaboration with IT service partners while strengthening our colleagues' self-service capabilities
• Shape culture: Create and nurture the VI culture, sharing your knowledge and experience as an active part of our community

Requirements

What we expect:

• Profound expertise in IT, infrastructure, networking and security topics
• Deep knowledge of Microsoft 365 environment administration (Entra, Teams, SharePoint, Exchange Online)
• Experience with endpoint management and hardening solutions (Kandji, Intune) for secure device lifecycle management
• Hands-on experience with Cloud/SaaS services and modern IT architectures
• Deep knowledge of APIs and automation frameworks (Power Automate, Logic Apps, Zapier, n8n) to streamline business processes
• Knowledge of AI tools and agentic AI systems to enhance productivity and drive intelligent automation
• Comprehensive and strategic understanding of the IT tool landscape and emerging technologies
• Experience with certification processes (ISO 27001, SOC2) and continuous improvement methodologies
• First experience as a leader with strong communication skills, decision-making ability, and team management expertise
• Being fluent in English is a must-have and German-speaking skills are a plus.
  Contact
  Michael Vonach