We are looking for a Factory IT support engineer/technician with more than ten years of experience (Expert level) to join a global manufacturing company in Västerås.
As one of five skilled technicians in their Factory IT & Digitalization department, you will be a central part of their projects, and you will meet a lot of new challenges and opportunities on the way.
The work includes PC and application support for production, including change management, integration, troubleshooting, incident coordination, and possibly an application management role.
Be an ambitious, diplomatic, and pragmatic person
Easily see the big picture and understand the relationship between application, integration, and infrastructure
Be self-motivated, responsible, and passionate about finding the right solutions
Want to develop and be open to adopting new technologies and ways of working
More than ten years of experience
Experience and interest in IT infrastructure and applications in a production environment
Knowledge of how to troubleshoot PC:s and IT systems
Experience from managing contacts at different levels within the organization
Fluency in Swedish and English in speech and writing
It is an advantage if you are/have
Experience with Intune and Entra
Knowledge of Windows 10, 11, basic Linux, networking, some server management, and SQL.
Experience in writing documentation and instructions
Experience working in case management systems, such as ServiceNow
Experience in the Windows Server platform
Understand the process of software development and be able to program and analyze one or more programming languages
Experience of working within the ITIL framework
University degree
A typical day at work includes
Incident handling for the components (infrastructure/application) for which we are responsible
Improvement work, both internally and towards the customer, on processes, documentation/monitoring in the technical environments.
Problem management to prevent or find the root cause of serious or recurring problems
Discussion with production technicians and system suppliers on improvement measures.
Changes in the systems and services we are responsible for.
Updates of the application and tools register.
This is a full-time consultant position through Incluso. Starting August 2026, a one-year limited contract to begin with, with the possibility of extension. This role is 100% onsite in Västerås.
Please submit your CV as soon as possible. We will review the applications on an ongoing basis.
For more information about this role, please contact Karin Persson
Incluso specializes in recruitment and staffing services for companies who see the value in a diverse workforce. Our networks consist of thousands of graduates from all around the world.
In all our assignments we also do extensive search and sourcing to give the employer the best possible candidates to match their needs.
Incluso är specialiserade på rekryterings- och bemanningstjänster till arbetsgivare som ser värdet av mångfald – internationella talanger - bland sina anställda. Vi har mycket stora nätverk med akademiker från hela världen. I alla våra uppdrag gör vi en grundlig search för att kunna presentera de bästa kandidaterna för den specifika rollen.
Vi erbjuder även spetskompetens inom strategiskt mångfaldsarbete och diversity work-shops.
