The IT Specialist II will be responsible for supporting and assisting with the administration of the Electronic Health Record (EHR) and IT systems. This position will help ensure that the EHR system is utilized effectively and efficiently and that providers and staff in Medical, Dental, Behavioral Health, Lab, and Administration are able to use the system competently through regular and ongoing support.
The IT Specialist II will assist the IT Director and Systems Administrator in ensuring that systems meet all regulatory requirements and will work with vendors to support system stability and functionality. This position will also provide EHR portal support to the general public.
In addition, the IT Specialist II will be responsible for general IT help desk duties, including desktop support, account support, general application support, and IT projects as assigned. The position is also responsible for staff training and education, including providing one-on-one basic system education to new hires. Limited and occasional after-hours work and on-call support will also be required.
Experience and Skill Requirements: The following experience and skills are considered essential:
Education Requirements: The following education requirements are considered essential:

Bucksport Regional Health Center first opened its doors on August 12, 1974 in the building that is now the Alamo Theater in downtown Bucksport. It was staffed by two paramedics and physician assistants, supervised by an Emergency Department physician from EMMC. The first week, they treated 54 patients. A typical office visits was $5.
BRHC encountered many hurdles to stay afloat, it not only survived, it thrived into what it is today. By 1978-79, the Center was serving about 6800 patients and a new facility, at 110 Broadway, where it is currently located, was opened on July 11, 1981.
On or about the 20th anniversary, the building acquired an addition to expand services. Later another addition was added to house the dental suite. In 2011, as part of the Affordable Care Act, BRHC received federal funding to expand the front of our building which now houses our education room and our Behavioral Health Services.
Today the health center offers primary medical care, dental services and behavioral health and serves just under 8,000 people in Bucksport and 10 surrounding towns. We have a well-equipped staff to serve our patients’ needs. Bucksport Regional Health Center is a Federally Qualified Health Center and receives federal funding to allow the provision of services to all patients, regardless of their ability to pay.
The mission of the Bucksport Regional Health Center is to service the primary health care needs of the people of our service area, and beyond, by providing an environment within which our patients can reach and maintain excellent emotional and physical health through the maintenance of a fiscally viable, compassionate organization that strives for excellence by respecting and preserving the dignity of our patients and employees.