Job Description

Job Req Number: 115417
Time Type: Full Time

Position name: IT Specialist, Endpoint Monitoring

Position Target:

The IT Specialist in the Endpoint Monitoring team is responsible for monitoring the health and availability of end-user devices in a global IT environment. The role focuses on proactive incident detection, trend analysis, and maintaining high endpoint availability. This position works closely with technical and operational teams to respond effectively to issues and continuously improve monitoring systems.

Tasks and responsibilities:

1. Monitor endpoint health using tools such as, UXM(SPLUNK), Zabbix. etc.
2. Analyze telemetry data and logs to detect anomalies, performance issues, or potential threats.
3. Create alerts, dashboards, and reports on end-user infrastructure status.
4. Collaborate with IT teams to escalate incidents and implement corrective actions.
5. Suggest improvements to monitoring tools and automate event response where possible.
6. Document procedures and configurations, and participate in optimization projects.
7. Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company’s intellectual property protection.
8. Behaviors and attitudes consistent with the values of DSV.
9. Professional skills development by participation in training and constant self-education.

Education and skills:

Minimal requirements

1. University degree (preferably in IT, system engineering, or telecommunications).
2. Practical knowledge of endpoint monitoring tools (e.g. Splunk, Zabbix).
3. Data analysis and visualization skills (e.g. Power BI, dashboards, log analytics).
4. Familiarity with Windows environments and endpoint infrastructure.
5. Very good command of English (minimum B2 - C1 level).
6. Proactive person and team player
7. Good time management skills, especially working with deadlines
8. Basic knowledge of Linux
9. Knowledge regarding Jira and Confluence
10. Knowledge regarding Microsoft products and ticket systems such as ServiceNow

Minimal work experience:

1. Minimum of 2 years’ experience in IT support, infrastructure monitoring, or endpoint management.
2. Experience with telemetry and diagnostic tools will be considered a plus.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook