
IT Specialist - Endpoint Management
Take ownership of our endpoint management environment and help shape the future of our technology operations. In this hands-on role, you’ll oversee endpoint platforms, security, and performance while contributing to new projects that deliver secure, scalable, and standardized solutions.
Job status Full-time, permanent
Shift Monday to Friday, 8:00 a.m. to 4:30 p.m., flexible or as assigned
Work location Hybrid, 2000 Brigantine Drive, Coquitlam
Salary range $75,000 to $92,000 CAD per year
In this role, you will:
Take ownership of the day-to-day administration and continuous improvement of our endpoint management platforms, including Microsoft Intune, Windows Autopilot, and Tanium.
Configure and maintain endpoint policies, applications, agents, and device configurations across supported Windows and macOS devices.
Manage application packaging, software distribution, operating system deployment, endpoint provisioning, and patching processes.
Partner with Cyber Security and the Service Desk to resolve complex issues and maintain endpoint security and compliance controls.
Contribute to new endpoint-related projects, automation opportunities, operational reporting, documentation, testing, and transitions to operations
You have:
A diploma from a recognized IT program or an equivalent combination of education and relevant work experience
At least five years of hands-on experience in endpoint management, administration, and support
Strong practical experience with Microsoft Intune, Windows Autopilot, Tanium, SCCM/MECM, or similar enterprise endpoint management platforms.
Working knowledge of Microsoft Azure, Microsoft 365, Microsoft Entra ID, Active Directory, Group Policy, and hybrid device management.
Knowledge of networking fundamentals and experience working with ITSM tools and established service management processes; Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) is preferred.
You get:
Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
Company-provided RRSP
$200 safety boot voucher & company-provided PPE (if applicable)
$300 per year to spend on company products
Employee discount pricing
Employee appreciation events & rewards
Free onsite parking
Bus pass reimbursement
Exclusive discounts with various vendors
Why us?
We’re much bigger than you think – 30+ natural health brands loved across North America.
Proudly Canadian-owned & operated
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature
FGOFFICE
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.