Job Description

The IT Solution Delivery Manager, Order to Cash, is responsible for leading business analysts and developers in the design, development, and implementation of Oracle solutions supporting customer creation, order management, and revenue recognition. This role includes managing and coaching BAs through all project phases - planning, analysis, detailed design, collaboration with development teams, testing, implementation, and transition to support. It also ensures that developers deliver solutions aligned with Oracle best practices, business requirements, and approved designs. In addition, the role provides oversight of custom capabilities, drives alignment with enterprise applications, and partners closely with business stakeholders to enable streamlined processes from customer setup through order fulfilment to revenue recognition.

General Responsibilities

• Manages a team of architects through the process of defining a roadmap, creating a strategy and implementing a solution. This team may include supervisors.

• Designs, implements, tests and deploys necessary components using the latest technologies and best practices.

• Manages the selection of enterprise middleware platforms and frameworks for building integration assets to optimize for flexibility, long-term viability, and time to market.

• Establishes programming standards and program documentation requirements.

• Reviews the current status of services and prepares recommendations for service improvements.

• Manages, defines, and governs middleware & integration architecture standards, tools, best practices, and development methodologies through the end to end life cycle.

• Ensures effective enterprise IT infrastructure deployment, and effectively manage consolidation of disparate solutions for reduced technology spend.

• Manages proactive technical oversight and mentorship to integration services architecture and development teams fostering re-use, design for scale, stability, and operational efficiency.

Experience / Qualifications

• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.

• Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest.

• Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis.

• Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind.

• Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe.

• Teamwork - Ability to work with others and work synergistically with fellow team-members

• Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements.

• Problem solving - Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions

• Time Management - Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives.

• Conflict management - Ability to recognize and work towards a mutually agreeable solution when confronted with conflict.

• Decision making - Ability to think through possibilities and make sound decisions with appropriate degree of risk; knows when he / she has enough data to make an informed decision• Resilience - Ability to work under pressure and prioritize.

• Strategic thinking - Ability to turn strategy into action, to see the big picture and use this ability productively• Managing objectives - Ability to decide what needs to be accomplished and design a plan to achieve the desired results.

• Team Management - Ability to delegate, motivate, mentor, develop and manage team to achieve objectives. Manage external resource against SLA and operational metrics.

• Budget Management - Ability to project and present annual operation Expense and Capital budget in departmental budget process.

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Base Salary Range:

$155,760.00 - $214,170.00

At Sensata, our employees are the key to our success and growth. We recognize that each individual brings their own unique experience, therefore the base salary range information shown above is a general guideline only. Sensata considers several factors when extending an offer, including, but not limited to, a candidate’s experience and qualifications, as well as internal equity, market and business considerations. In addition to base salary, Sensata offers competitive medical, dental, vision, life and disability insurance plans, along with education reimbursement, wellness programs, a 401(k) retirement plan with Company matching, and a variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave. Certain positions are also eligible for short-term incentive and long-term incentive programs.

SmarterTogether

• Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing

• Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

• As OneSensata, we are working together to make things work together

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