Job Description

Placement Location : Gresik, East Java

Only CV in English will be processed.

IT & OT (Operational Technology) Infrastructure Support

• Installation and maintenance of PCs, production workstations, label printers, barcode scanners, and industrial devices.

• Supporting devices in production areas (HMI, operator terminals, industrial PCs).

• Coordination with the engineering team for troubleshooting automation systems.

Production System & Integration Support

• Supporting the operation of ERP systems (e.g., SAP or Odoo).

• Supporting MES (Manufacturing Execution System) operations.

• Monitoring data integration between production machines, servers, and monitoring dashboards.

• Assisting with troubleshooting IoT device integration on production lines.

Network & Connectivity

• Maintaining LAN/WAN networks in office and plant areas.

• Setting up and monitoring VLANs to separate IT and OT networks.

• Basic configuration of switches, access points, and firewalls.

• Troubleshooting production machine connections to the central server.

System Security (Cybersecurity Awareness)

• Monitoring antivirus and endpoint security.

• Implementing user access policies (role‑based access).

• Performing regular backup and restore of production data.

• Assisting in preventing cybersecurity risks in manufacturing systems.

Helpdesk & Documentation

• Handling support tickets from office users and production operators.

• Creating IT SOP documentation and troubleshooting guides.

• Providing basic system usage training to production operators.

Server & Data Monitoring

• Monitoring local/cloud servers.

• Checking the performance of production databases.

• Assisting the data team in ensuring real‑time data accuracy.

Requirements:

• Installation and troubleshooting of industrial hardware.

• Understanding of basic to intermediate networking (TCP/IP, VLAN, subnetting).

• Basic server management (Windows Server / Linux).

• Understanding of IT & OT concepts.

• Familiarity with ERP and MES systems.

• Basic database knowledge (MySQL / SQL Server).

• Understanding of basic IoT and automation concepts.

• Basic scripting (PowerShell / Bash) is an added advantage.

• Understanding of Smart Factory concepts.

• Familiarity with PLC & HMI (added advantage).

• Knowledge of sensor integration and data acquisition.

• Awareness of industrial security standards (e.g., ISO 27001).

$$ We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

$$ $$ $$ $$ $$ https://career5.successfactors.eu/career-company=gieseckede&career_job_req_id=26273&career_ns=job_application