The Gund Company

IT Site Support Lead

The Gund Company  •  Missouri (Onsite)  •  6 days ago
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Job Description

IT Site Support Lead

St. Louis, MO

Join a Team That Loves What We Do

At The Gund Company, we’re more than an electrical insulation manufacturer—we’re a team of driven, collaborative problem-solvers who support each other and push for growth.

Our Values: Take Care of Each Other • Take Care of the Customer • Take Care of the Business

What You’ll Do

As our IT Site Support Lead, you’ll take ownership of onsite IT support at our St. Louis manufacturing facility and Corporate HQ. You’ll lead Tier-2 support, solve complex technical issues, and ensure smooth day-to-day operations.

You will:

  • Lead and support onsite IT team members
  • Act as the go-to escalation point for critical IT issues
  • Troubleshoot advanced technical problems (devices, network, collaboration tools, plant tech)
  • Partner with leadership to keep operations running smoothly
  • Support executives and VIP users with professionalism and discretion
  • Drive continuous improvement through trend analysis and problem-solving

What You Bring

  • 3+ years of IT support experience (desktop, site, or end-user)
  • Experience leading or coordinating support teams
  • Strong troubleshooting skills across Windows, hardware, and basic networking
  • Experience in manufacturing environments preferred
  • Excellent communication and customer service mindset

Why Gund?

  • 30% Employee-Owned (ESOP) – build ownership without investing your own money
  • 401(k) Match – 50% match up to 6%
  • Comprehensive Benefits – medical, dental, vision, life, disability
  • Career Growth – Individual Development Plans
  • World-Class Engagement – Gallup-rated culture

Ready to Lead and Make an Impact?

Apply today and help us keep our operations—and our people—running strong.

The Gund Company

About The Gund Company

The Gund Company is a vertically integrated manufacturer and fabricator of engineered material solutions. We operate 13 facilities worldwide, including our materials testing laboratory in Milwaukee and our world headquarters in St. Louis, MO.

Since 1951, we have listened to our customers and learned about the demanding operating environments of their industries. We are AS9100D Certified and ITAR Compliant. Our custom fabricated parts are manufactured according to ISO 9001:2015 certified quality systems.

We take a consultative, engineering approach to understanding the electrical and mechanical needs of your application. Our material specialists provide options that meet or exceed your requirements as well as sharing insights on how to optimize production for material yield, fabrication efficiency, and cost reduction.

The Gund Company has unparalleled capability and capacity to satisfy the customer's toughest requirements. As a vertically integrated materials manufacturer, we control our supply chain, which allows us to meet our client's tightest timelines.

Over the past 70+ years, The Gund Company has developed a reputation for outstanding customer service, quality, responsiveness, and application knowledge. Our advanced manufacturing and fabrication capabilities allow result in custom parts to fit your specific application.

For more information on any of our products or services, please visit our website at www.thegundcompany.com or contact one of our material and fabrication specialists. We look forward to serving you!

Industry
Manufacturing & Production
Company Size
201-500 employees
Headquarters
St Louis, Missouri
Year Founded
1951
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