ECS

IT Services - Support Technician

ECS  •  $28 - $35/hr  •  Fairfax, VA (Onsite)  •  1 hour ago
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Job Description

Everforth ECS is seeking an IT Services - Support Technician to work in our Fairfax, VA office.

As an IT Services Technician, you will provide on-site and remote support for computer workstations, printers, peripherals, and teleconferencing equipment. In this position, you are expected to possess excellent technical and analytical aptitude as well as outstanding verbal and written communication skills. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting. You are expected to troubleshoot problem areas (in person, by telephone, using remote support or via e-mail) in a timely and accurate fashion and provide in-person, hands-on assistance when necessary, reporting any issues in detail to system administrators for any issues affecting the enterprise as a whole.

Hourly Range: $27.50 - $34.50/hr

General Description of Benefits

Qualifications

  • Ability to pass background checks comparable to DoD Secret
  • Demonstrate the use of critical thinking to prioritize, document, analyze, and resolve problems for customers
  • Demonstrate the ability to be a self-starter, stay organized, prioritize tasks, research, and work successfully with minimal supervision
  • Advanced knowledge of current Windows Operating Systems
  • At least 1 year of experience working with PC Hardware and Software
  • At least 1 year of experience in IT/Customer service experience
  • Demonstrate excellent customer service skills
  • Working knowledge of Apple iOS and MacOS
ECS

About ECS

ECS is a fast-growing 4,000-person, $1.2B provider of advanced technology solutions for federal civilian, defense, intelligence, and commercial customers. We tackle complex client challenges with smart, scalable solutions in data and AI, cybersecurity, and digital transformation. Our collective work empowers customers’ missions, strengthens our partners, inspires our employees, and grows our company.

To achieve our purpose — to tackle the missions that matter most and create a lasting impact on our customers, employees, and community — we are committed to excellence in growth, customer delivery, technology innovation, and employee engagement.  

We believe in:

• Attracting, developing, and retaining top talent

• Building high-performing teams

• Creating an engaging employee environment

• Acting with social responsibility

• Having a positive impact on our community

Our core values: Excellence, Drive, Grit, and Community. We keep these values at the heart of all we do. We’re looking for driven individuals who want to solve meaningful challenges and help shape the future of national security and public service. If you’re ready to make a difference, you’ll find your team here.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Fairfax, VA
Year Founded
1993
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