IT Services Administrator

At PwC, we focus on creating a promising future where trust and innovation go side by side. Do you want to face this challenge with us?

PwC Services Portugal (PSP) is a joint venture
between PwC Luxembourg and PwC Portugal, serving as an integral extension of
PwC Luxembourg. Our growing team operates as an acceleration center supporting
PwC Luxembourg’s clients. Leveraging a unique pool of talented professionals
based in Matosinhos, our operating model ensures scalability, consistency, and
quality in service delivery by integrating seamlessly into PwC Luxembourg’s
operations and addressing talent attraction challenges sustainably.

The role - IT
Services Administrator

We are seeking an IT Services Administrator to support
the maintenance of our IT landscape and provide technical assistance to IT
Teams. Your main responsibilities will include, but are not limited to:

• Analyze information, diagnose symptoms, and resolve incidents through events generated by our monitoring tools
• Comply with OLAs defined by the Service Delivery Manager and contribute to elevate customer satisfaction
• Be engaged in proactive management for our application services.