Job Description

ABOUT US

At MicrotechDPS, we provide technology and advisory services, that empowers and protects businesses.

As a progressive, regionally embedded business technology partner, we help our clients simplify complex IT challenges. Our multidisciplinary team delivers a range of services including IT hardware and software, managed IT services, IT projects, managed print, cyber security, and digital transformation services to a diverse range of organisations.

We work collaboratively, supporting one another, and creating an environment where our team can do meaningful work and continue to
grow.

ABOUT THE ROLE

As a Level 3 IT Engineer, you’ll play a key role in helping our clients move from complexity to clarity.

You’ll work alongside a collaborative and experienced team, designing and delivering robust, future‑ready IT solutions that give our clients confidence, control, and peace of mind. This is a hands‑on, senior technical role where your expertise directly shapes outcomes for our clients
and supports the continued growth of MicrotechDPS. You’ll be trusted to lead, solve complex problems, and guide both clients and colleagues through technical challenges.

This role can be based in either our Wagga Wagga or Wodonga office, with flexible hybrid work-from-home arrangements available.

WHAT YOU’LL BE DOING

• Leading the design and delivery of tailored client solutions, aligned to business goals and technology strategies ensuring industry best practices are followed
• Acting as a technical escalation point, diagnosing and resolving complex issues
• Overseeing the end‑to‑end delivery of infrastructure projects, including server and network implementations and migrations.
• Contributing to pre‑sales solution design, supporting the sales team with clear technical guidance.
• Advising on current and emerging technologies, and how they can be integrated to improve client outcomes.
• Mentoring and supporting other engineers, sharing knowledge and lifting capability across the team

TECHNOLOGIES YOU’LL WORK WITH

You’ll work across a modern and well‑supported technology stack, including:

• Microsoft 365 and Microsoft Azure
• Autotask PSA and Datto RMM
• Datto BCDR and Veeam
• Fortinet and HPE Aruba

We don’t expect you to be the expert on everything, what matters most is your ability to learn, adapt, and problem‑solve.

ABOUT YOU

You’re a senior engineer who is confident working across a variety of technologies, has a solutions-focused mindset and enjoys helping others succeed.

You bring:

• Experience in a Managed Service Provider (MSP)
  environment, or a strong understanding of MSP operations and diverse client
  environments
• Advanced knowledge of: Windows Server, Active Directory, DNS and DHCP, Micrososft 365 and Microsoft Azure, Virtualisation (VMWare/Hyper-V)
• A solid understanding of IT infrastructure, networking, and modern cloud environments
• A valid Class C driver’s licence
• A valid National Police Check or willingness to
  undertake.

Certifications (Desirable)

• Microsoft Certifications (MS-102, MD-102, AZ-104)
• Fortinet
• HPE Aruba
• Windows Server
• ITIL V4

WHY JOIN MICROTECHDPS?

• A genuinely great culture – welcoming, supportive, and built on trust.
• Meaningful work – your expertise directly helps clients feel secure and in control of their
  technology.
• Growth and opportunity – we’re a fast‑growing, impact‑driven business, and you’ll grow with us.
• Exposure to emerging technologies, with the support to learn and apply them confidently.
• Competitive remuneration, negotiable based on experience.
• A dedicated training budget to support your professional development.

HOW TO APPLY

Submit your resume and brief cover letter or contact us directly at hr@microtechdps.com.au. All applications are treated as private and confidential. To learn more about us, go to www.microtechdps.com.au