Tri-City Group is currently hiring an IT Service Desk Lead in Davenport, IA. This position is responsible for delivering daily end-user support across the organization. This role oversees service desk operations, service level performance, end-user satisfaction, and the development of service desk technicians to ensure employees receive timely, accurate, and professional technical support.
Competencies:
Required Education and Experience:
All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.
Electrical contracting has come a long way since the late 1800s – and so has Tri-City Group. But while its capabilities and services have expanded over the last 131 years, Tri-City’s mission and values remain the same, keeping employees and their families, customers and communities as top priorities while redefining what’s possible in the industry.
Tri-City has evolved from its roots as an electrical contractor to include low voltage technology solutions, power testing solutions, engineering and integration services, renewable energy services, drone services, structural steel erection, fire protection systems, automated solutions and robotics, millwright construction services and more. In recent years, Tri-City Group has added Treiber Construction Company, Industrial Steel Erectors and B&B Masonry and Restoration to its family of businesses. Expanding awareness of Tri-City’s full breadth of capabilities established the organization as a trusted, reliable partner to whom clients can turn for a variety of needs and projects.
With more than 2,800 employees, Tri-City has proudly contributed to projects in 46 states, two U.S. territories and six countries. Tri-City Group looks forward to continuing that high-quality work, taking care of employees and customers for another century — one project at a time.
