Bosch

IT Service Desk Associate (JAPANESE SPEAKER)

Bosch  •  Taguig, PH (Onsite)  •  6 hours ago
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Job Description

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in

and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.

Job Description

  • First Level IT support for a global team. e.g. Microsoft Office, Microsoft Outlook
  • Collect, document, resolve and process user incidents and requests via phone/e-mail/chat
  • Use knowledge base in daily business
  • Frequently communicates with team management about new solutions and open points
  • Support the ITSD Global Team in developing new ways of working

Qualifications

  • Preferably with minimum 6 months experience in an IT Service Desk, ideally in CI Hotline
  • Excellent knowledge (oral and written) Japanese language (at least B2-C1 level)
  • General IT Knowledge with focus on workplace IT
  • Ability of cross-functional thinking and quick problem solving skills
  • Excellent communicator and team player
  • Customer service and solutions-oriented person, conveying genuine willingness to help
  • Ability to work under pressure
  • High degree of self-motivation and learning potential
  • Amenable to work on day shift; weekends off and working onsite
  • Contract is for 1 year only and will be under an agency or headhunter.
  • Can start asap

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.

Bosch

About Bosch

The Bosch Group is a leading global supplier of technology and services. It employs roughly 417,900 associates worldwide (as of December 31, 2024). According to preliminary figures, the company generated sales of 90.5 billion euros in 2024. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 86,900 associates in research and development, of which nearly 48,000 are software engineers.

Instagram: https://www.instagram.com/boschglobal/

Facebook: https://www.facebook.com/BoschGlobal

Glassdoor: https://bit.ly/3raTZnH

Imprint: www.bosch.com/corporate-information

Privacy statement: https://www.bosch.com/data-protection-notice-bosch-linkedin/

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Gerlingen-Schillerhöhe, DE
Year Founded
Unknown
Website
bosch.com
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