IT Service Delivery Manager
At Vanderlande, we support the systems behind the scenes automating warehouses, streamlining logistics, and making sure goods reach their destination on time and complete. As an IT Service Delivery Manager, you will be the go-to expert for service performance, working with the site based team at Schiphol
As an IT Service Delivery Manager, you will be the key point of contact for the service delivery of the IT and OT scope to support the customer’s advanced warehouse automation system; ensuring performance, reliability, and long-term customer success. This is a customer-facing role that requires strong relationship management skills, as you will work closely with Service Contract Manager, Site Based team and both internal and external support teams to oversee end-to-end service delivery across mission-critical environments.
What do we offer?
This position offers a competitive salary range of € 5.500 to € 6.700 per month (excluding 8% holiday allowance).
On top of your fixed salary you’ll receive the following secondary benefits:
Ready to apply?
Not sure if you meet every single qualification? We still encourage you to apply. We know that great candidates come from all kinds of backgrounds. If the role excites you and you align with most of the requirements, we would love to hear from you. Apply now with your resume and a short motivation letter. For more information contact Stef.Alferink@vanderlande.com
Diversity & Inclusion
Vanderlande embraces diversity in all its forms. We welcome qualified applicants regardless of race, religion, gender, sexual orientation, age, or disability status.
Vanderlande is a market-leading, global partner for future-proof logistic process automation in the warehousing, airports and parcel sectors. Its extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements.
Established in 1949, Vanderlande has more than 11,000 employees and a turnover of 2.3 billion euros.
Toyota Industries Corporation (TICO) acquired Vanderlande in 2017 to cement its global leading position within material handling. It aims to achieve this by increasing its presence in all integrated and automated projects, and capitalising on the synergies between the organisations and the added value they offer to the market.
TICO therefore launched the Toyota Automated Logistics Group (TALG), which consists of Toyota L&F, Bastian Solutions, Vanderlande and viastore. TALG is a global partner for integrated logistic process automation, with its group companies collaborating under the guiding principle: for every challenge, a reliable solution.
In May 2025, Vanderlande completed the acquisition of Siemens Logistics' operations outside the USA and in doing so welcomed more than 2,000 new employees. The acquisition supports the company’s strategic ambition to accelerate its growth in automated logistics, particularly strengthening its capacity to deliver baggage, cargo and digital airport solutions.
