Job Description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

The IT Security Coordinator plays an important role in the organization by performing a number of tasks related to the department’s Information Security functions. The role is primarily responsible, under general direction, for the identification, implementation, maintenance, and support of technologies designed to protect the confidentiality, integrity or availability of Guild’s information systems

Compensation

This role is a non-exempt position with a targeted salary range of $27.07 to $38.07 hourly.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Assist in the coordination and management of IT Security project tasks and deliverables.
• Responsible, under supervision from Sr. Security team members, for entry level tasks and deliverables for Security Awareness, Security Training Management, Threat Intelligence, and Third Party Risk Management.
• Support Computer-Based Training content administration and reporting on Learning Management Software.
• Assist the Phishing Awareness Program by designing, launching, and assessing simulated attacks on the user population.
• Collect and report metrics and evidence for auditing and reporting purposes.
• Partner with technical and non-technical staff to ensure that deployed technologies are effectively and efficiently providing the intended controls consistent with established policies and procedures.
• Partner with staff at all levels in the organization, vendors and contractors to ensure protections are effective, efficient and non-disruptive to the appropriate duties, rights and mission of the individuals and the organization(s).
• Responsible for weekly Software Advisory meeting and secure software lifecycle management tasks.
• Collaborate with Security Team to draft and review Policies, Procedures, Runbooks, and Playbooks.
• Monitor and triage low severity security events with guidance from team members.
• Stay abreast of industry security trends and developments; as well as, applicable government regulations.
• Perform other duties as assigned.

Qualifications

• A combination of education and experience may be considered in lieu of the Bachelor’s degree.
• Minimum two years experience formal education, certification, and relevant experience may be considered.
• Security+ preferred.
• Basic knowledge of social science (e.g., sociology, anthropology, criminology, psychology, et al).
• Exposure to corporate cyber security concepts, practices and standards.
• Excellent analytical skills.
• Self-starter with the ability to work with minimal supervision.
• Must have excellent verbal and written communication and listening skills.
• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person.
• Integrity - Do and say what's right.
• Respect - Treat others with dignity.
• Collaboration - Listen and work together.
• Learning - Seek knowledge and strive for improvement.
• Excellence – Deliver the unexpected.

Supervision

Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may contribute insights and ideas on policies, processes, procedures, and efficiency; may recommend changes and enhancements based on analysis and evaluation of circumstances.

Complexity: Problems are often complex and specialized and may involve unprecedented circumstances; resolution requires investigation, analysis and review of professional/organizational standards.

Impact: Decisions and actions have an impact on the smooth operation and timeframes of the department, programs/projects; impact on the broader organization is generally indirect.

Interaction/Supervision: Acts as a mentor/guide to less experienced professional contributor staff in a similar role; works independently and only under general direction; guided by professional standards, desired outcomes, and project plan specifications.

Requirements

• Work is primarily sedentary; mobility in an office setting.
• Frequent use of computer keyboard and mouse.
• Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.
• Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
• Office environment – moderate noise, no substantial exposure to adverse environmental conditions.
• Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities.
• Must be able to adhere to process protocol. Must be able to apply established protocols in a timely manner.
• Work is primarily performed during the business week, Monday - Friday.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

REQ#: ITSEC018061