Job Description

Job Req Number: 111151
Time Type: Full Time

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We are looking for a Scrum Master / Agile Delivery & Team Operations Partner to support our Public API Development Team.

The role is based in Poland and follows a hybrid working model of three days in the office and two days working from home. The delivery team is primarily located in Noida, India, making strong communication, facilitation, and cross-cultural collaboration essential for success.

This is a hybrid role combining Scrum Master responsibilities with broader team coordination and leadership support. We are looking for someone with a solid understanding of Agile principles, strong facilitation skills, and a genuine motivation to help individuals and teams grow.

A key focus of the role is to help the team become more self-sufficient, collaborative, and confident in the way they work. The successful candidate will work closely with the Team Lead / Product Owner in India and with the team manager to support team effectiveness, communication, follow-up, and operational rhythm.

This is not a fully dedicated Scrum Master role. Approximately 70% of the role will focus on Scrum Master and agile delivery support responsibilities, while approximately 30% will focus on leadership support, team coordination, communication, and team operations.

Your responsibilities:

Scrum Master / Agile Delivery

• Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives
• Promote Agile principles and practices in the team’s day-to-day work
• Coach the team towards stronger collaboration, ownership, and continuous improvement
• Support individuals and the team in becoming more self-sufficient, proactive, and confident
• Encourage participation and open communication across the team
• Identify and help remove impediments, while ensuring timely follow-up on actions, risks, and dependencies
• Work closely with the Team Lead / Product Owner & Product Manager to support planning, prioritization, and delivery flow
• Create transparency around progress, blockers, risks, and team dynamics
• Ensure discussions lead to clear outcomes, ownership, and follow-up actions
• Foster a positive and psychologically safe team environment
  

Leadership Support / Team Operations

• Work closely with the department manager as a trusted partner in supporting team effectiveness, communication, planning, and operational follow-up
• Support the coordination and facilitation of selected leadership and team meetings
• Assist in preparing weekly reports, written updates, presentations, and other structured communication
• Organize follow-ups, meeting notes, action tracking, and recurring team activities
• Support planning and coordination of team events and engagement activities
• Help create structure, consistency, and effective communication rhythms across the team
• Translate leadership direction into practical follow-up and team-level coordination where needed
  

Our requirements:

• Minimum three years of experience in a similar role as Scrum Master, Agile Coordinator, or Agile Delivery support role
• Good understanding of Agile principles, Scrum practices, and team facilitation
• Proven ability to coach and support individuals and teams in becoming more capable and self-sufficient
• Strong communication and facilitation skills
• Confidence and maturity to guide discussions, encourage collaboration, and challenge passivity when needed
• Ability to work effectively with teams that may be quiet or less proactive in group discussions
• Strong stakeholder management and relationship-building skills
• Experience working with distributed teams
• Ability to work effectively across cultures and locations
• Strong coordination and organizational skills
• Strong written communication skills, including preparing reports, summaries, presentations, and structured updates
• Proactive and action-oriented mindset, with the ability to independently drive follow-ups and maintain momentum
• Fluent in English
  

Nice to have:

• Experience working with API, integration, or software development teams
• Experience working with global & remote teams
• Familiarity with Jira, Azure DevOps, and Confluence
• Experience supporting managers or leadership teams with coordination and communication

What we offer:

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits:

• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Integration events
• Corporate gym
• Corporate sports team
• Coffee / tea
• Parking space for employees
• Extra social benefits
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Bicycle parking
• Modern and ergonomic office
• Yoga in the office

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook