University of South Florida

IT Quality Assurance Tester III

University of South Florida  •  Tampa, FL (Onsite)  •  2 hours ago
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Job Description

PRIMARY PURPOSE:

The Quality Assurance Tester III for Oracle HCM supports the quality assurance activities for Oracle Human Capital Management (HCM) applications. This role focuses on executing test cases, participating in test planning, validating system functionality, and collaborating with technical and business teams to ensure high‑quality HR, Payroll, and Benefits solutions. The Tester III contributes to comprehensive test coverage, identifies and documents defects, and provides recommendations that support release readiness and ongoing improvements to QA processes.

In this role, the QA Tester III ensures comprehensive testing coverage for critical business processes and customizations, drives timely and effective defect resolution, and maintains a high standard of quality for production releases. The QA Tester III is accountable for completing all testing activities for Oracle HCM quarterly updates on schedule, delivering thorough readiness reports, and proactively communicating risks and results to stakeholders. Success in this position also involves advancing test automation, reducing manual testing effort, fostering strong stakeholder satisfaction, and leading continuous improvement initiatives that enhance QA practices and outcomes.

ORGANIZATIONAL SUMMARY:

Located in the vibrant and diverse Tampa Bay region of Florida’s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation’s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44th best public university in America.

USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country.

USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: Information Technology | University of South Florida (usf.edu)

ADDITIONAL INFO FOR APPLICANTS: The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.

USF offers GREAT BENEFITS to full time employees!!

For more information about your total compensation package and other USF benefits, please visit: Work at USF

PRIMARY JOB DUTIES:

  • Oracle HCM QA Activities & Planning: Participate in test planning activities for Oracle HCM modules (HR, Payroll, Benefits, Talent Management, etc.).Contribute to defining functional test scenarios and validating that acceptance criteria are met. Provide feedback on risk areas and recommend improvements to testing approaches.
  • Test Execution & Documentation: Execute manual and automated test cases for functional, integration, regression, and user acceptance testing. Create, update, and maintain test scripts, test data, and testing documentation. Validate test results, document defects with clear reproduction steps, and follow up on resolution. Communicate testing outcomes and risks to project team members and stakeholders.
  • Collaboration & Cross‑Functional Support: Collaborate with business analysts, developers, product teams, and HR partners to understand requirements and confirm test coverage. Participate in discussions to clarify expected system behavior and ensure alignment with business needs. Support user acceptance testing by assisting stakeholders with testing activities and troubleshooting.
  • Release & Change Readiness: Facilitate functional and regression testing activities for Oracle HCM quarterly updates, major releases, and patches. Escalate risks related to release readiness through appropriate channels. Validate critical features and business processes prior to production deployments. Work with technical teams to support integration of testing activities into CI/CD workflows.
  • Quality Metrics & Continuous Improvement: Provide input on QA metrics such as defect trends, test execution results, and coverage observations. Participate in continuous improvement initiatives to refine QA processes, tools, and testing efficiency. Contribute to evaluating and adopting new testing tools or automation enhancements.

MINIMUM QUALIFICATIONS:

Bachelor's degree in Computer Science, MIS or other field involving software and analytical training, and four years of IT related work experience, OR a Bachelor's degree with no specific required field and five years of IT related work experience, OR a Master's degree and three years of IT related work experience, OR a combination of eight years of IT related work experience and validated training. Preparation for a relevant IT certification is considered to be related training.

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

TECHNICAL SKILLS:

  • Experience with Oracle HCM Cloud and SaaS application testing.
  • Strong analytical skills to identify, document, and report bugs, errors, and inconsistencies in product output.
  • Proficiency in test automation frameworks.
  • Proficient in various testing methodologies such as Black Box, White Box, Grey Box, and Regression Testing to ensure thorough product testing.
  • Knowledge in database management and SQL for backend testing.
  • Understanding of programming languages such as Java or Python or similar programming language, to comprehend codes and identify potential problems.

SOFT SKILLS:

  • Excellent attention to detail to ensure every component of the product is scrutinized.
  • Strong communication skills to effectively collaborate with the development team, providing feedback and recommendations to enhance product quality.
  • Problem-solving skills to debug errors and make suggestions for product improvements.


INDUSTRY KNOWLEDGE:

  • Familiarity with automation tools to design and execute test scenarios and scripts.
  • Knowledge of quality assurance methodologies and standards to ensure that products meet customer expectations and regulatory requirements.
  • Experience with Agile and DevOps practices.

IT COMPETENCIES:

  • Growth Mindset: Takes ownership of personal growth and embraces the concept that intelligence and talent can be developed through continuous learning. Willing to take on new challenges, and views failure as an opportunity to grow.
  • Communication: Comfortable using a broad range of communication styles, and chooses appropriate, effective ways to communicate. Adapts communication style depending on the audience and situation. Listens and asks questions to develop a better understanding.
  • Collaboration: Collaborates with others in the pursuit of common missions, visions, values and goals. Fosters a sense of community within and across teams, building on mutual respect, trust, and drawing on the strengths of others.
  • Client Obsession: Client focused when creating solutions or solving problems, believing that everything we do is to earn and keep our clients’ trust.
  • Ownership: Takes responsibility, accountability and proactively focuses on areas they can directly influence. Understands their role within the team and recognizes that they share the team’s successes and failures.
  • Outcome Driven: Focuses on desired results, business outcomes, and how to achieve them. Takes appropriate actions to ensure commitments are met and results achieved.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

University of South Florida

About University of South Florida

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