Fixed Term (Fixed Term)
3 Sept 2026 11:59pm
IT Project Technician
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
Based at Kemps Creek in Western Sydney, this fixed-term opportunity is ideal if you’re studying part-time, early in your career, have some tech experience, or are ready to take your first step into IT.
You’ll stage, configure and commission Android and Apple devices, routers, switches and wireless technology before they’re delivered to customers.
Please note: This role is for a fixed term of 2 years.
You must be an Australian Citizen and be able to obtain and maintain an Australian Government Baseline Security Clearance to be considered for this role.
What we offer
Hands-on experience with mobile devices, IT equipment, tools and enterprise technology
A supportive team where you can learn, ask questions and build confidence in an IT operations setting.
The tools, equipment and uniform you need to do the job safely and confidently.
Structured 8-hour shifts, Monday to Friday.
Industry-recognised training and access to thousands of on-demand learning programs to help grow your technical skills.
30% off Telstra products and services, plus exclusive discounts from over 240 brands and partners.
What you’ll do
Stage and configure Android and Apple mobility devices so they’re ready for customer use.
Work with experienced team members to deliver reliable, high-quality outcomes for customers.
Prepare IT equipment such as routers, switches and wireless technology
Learn how service requests and incidents are managed in a real technology environment.
About you
You must be an Australian Citizen and able to obtain and maintain an Australian Government Baseline Security Clearance as a condition of employment.
You might have had some exposure to IT, or simply a genuine passion to learn more and get hands-on in the tech industry
Hands-on work is your thing; you love figuring out how things connect, and are curious about how devices and systems are set up, tested and supported for customers.
You’re organised, reliable and pay attention to the small details, helping make sure equipment is prepared correctly and the team can deliver consistent, quality work.
You communicate clearly, ask questions when you need to, and work well with others so you can keep learning while supporting the team’s day-to-day work.
Please include an up to date CV for immediate consideration
We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India)
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you.
When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on
DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience.
And delivering the best tech.
On the best network.
Because our purpose is to build a connected future so everyone can thrive.
We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.
That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.
And that’s why we have an international presence spanning 15 countries, including China.
In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals.
As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
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