Job Purpose

The IT Project Manager – Integration & API Delivery is responsible for the successful delivery of global IT projects within the Application Delivery Integration domain. The role focuses on initiatives that connect critical business processes, applications and external partners across domains such as Order to Cash, Deliver and other enterprise functions.

The Integration domain operates a modern integration landscape based on SAP Integration Suite and Solace Advanced Event Mesh, enabling reliable application integration, APIs and event-driven solutions. The Project Manager will lead projects that further strengthen this landscape, including initiatives supporting the modernisation of customer ordering and other digital business processes.

Our delivery teams work in an Agile environment using the Scrum methodology The Project Manager is expected to support effective Agile delivery, facilitate collaboration across business and technical teams, and provide structure around planning, dependencies, risks, budget and stakeholder alignment. Flexibility and capability to also take on the role of Scrum Master when required is an important aspect of this position.

Working closely with business stakeholders, architects, security teams, delivery teams and external implementation partners, the Project Manager ensures that initiatives are delivered with clear scope, strong governance, controlled budgets, appropriate quality and measurable business outcomes.

Key Activities

Project Delivery and Governance

• Manage the end-to-end delivery of integration, API and event-driven IT projects, from initiation through implementation and closure.
• Define and maintain clear project objectives, scope, deliverables, milestones, delivery plans, budgets, Purchase Orders, resource requirements and governance structures.
• Ensure projects are delivered within agreed timelines, budget and quality expectations.
• Monitor delivery progress, financial performance, resource utilisation, risks, issues and dependencies, taking timely corrective action where required.
• Establish effective project governance, including project team structures, steering committees, decision tracking, status reporting and escalation management.
• Prepare clear and concise reporting for senior stakeholders and governance bodies.
• Organise post-project reviews, document lessons learned and contribute to continuous improvement of project delivery practices.

Stakeholder and Partner Management

• Build and maintain effective relationships with business stakeholders, IT teams, architects, security specialists and external implementation partners.
• Align stakeholders on project objectives, priorities, scope, responsibilities, timelines and expected outcomes.
• Manage dependencies across domains, applications, technical teams and wider transformation initiatives.
• Define and negotiate project deliverables, roles, responsibilities and ways of working with outsourced delivery partners.
• Ensure delivery partners provide transparent planning, appropriate quality, timely issue resolution and reliable execution.
• Proactively communicate risks, constraints, decisions and required management interventions.

Agile and Scrum Delivery

• Support delivery teams in working effectively according to Agile principles and the Scrum methodology.
• Facilitate collaboration between product owners, business representatives, technical teams and implementation partners.
• Act as Scrum Master when required, including facilitating Scrum ceremonies, supporting backlog and sprint planning, identifying and removing impediments, and promoting continuous improvement.

Architecture, Security and Quality

• Work with architecture stakeholders to ensure that agreed technology standards, integration patterns and solution principles are applied consistently in projects.
• Work with security stakeholders to ensure that appropriate security requirements and policies are addressed throughout project delivery.

Leadership and Continuous Improvement

• Provide leadership to project teams without relying on direct reporting lines.
• Motivate team members and delivery partners around a shared vision of successful project outcomes.
• Promote strong project management, Agile delivery and stakeholder management practices within the IT community.
• Contribute to the continuous improvement of project governance, delivery methods, templates, reporting and ways of working.

Experience

Experience and Education

• Bachelor’s or master’s degree in business administration, information technology, computer science, engineering or a related discipline, or equivalent relevant professional experience.
• At least 7 years of experience in IT project delivery, preferably within a global or complex enterprise environment.
• Proven track record of successfully delivering IT projects involving multiple stakeholders, interdependent systems and external delivery partners.
• Practical experience delivering projects in an Agile environment using Scrum
• Experience acting as Scrum Master, or demonstrated capability and willingness to fulfil the Scrum Master role when required.
• Experience with integration, APIs, middleware, event-driven architectures or enterprise application landscapes is strongly preferred.
• Experience working with global IT service providers, outsourced delivery partners and contractual delivery arrangements.
• Understanding of business processes such as Supply Chain, Order to Cash, Logistics, Finance, Sales or Customer Service is an advantage.
• Experience managing project budgets, forecasts, risks, dependencies and senior stakeholder reporting.
• Project management certification such as PRINCE2, PMI/PMP or IPMA is preferred.

• Agile certification or practical experience with Scrum is required

Key Competencies

• Strong project planning, organisation and delivery management skills.
• Strong stakeholder management and influencing skills across business, IT and vendor organisations.
• Ability to create clarity, structure and momentum in complex, cross-functional projects.
• Excellent risk, issue, dependency and escalation management capabilities.
• Strong financial awareness, including project budgeting, forecasting and cost control.
• Effective leadership skills, with the ability to motivate teams and delivery partners without direct reporting authority.
• Strong communication skills, including the ability to prepare clear executive-level reporting and decision proposals.
• Collaborative, pragmatic and results-oriented working style.
• Strong analytical and problem-solving abilities.
• Comfortable working in a changing environment with competing priorities and delivery pressures.
• Proactive attitude and willingness to take ownership of outcomes.
• Ability to balance structured project governance with Agile delivery practices.