Job Description

At Electrolux Professional Group we hire to meet needs beyond tomorrow

UNLOCK YOUR POTENTIAL
At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow.
https://www.electroluxprofessionalgroup.com/en/join-us/

IT PROJECT MANAGER - DIGITAL TRANSFORMATION (SALESFORCE ECOSYSTEM)
Hybrid - European entities

WHAT YOU’LL BE DOING

As an  IT Project Manager you will lead and deliver group-wide digital transformation initiatives with a strong focus on  B2B eCommerce, CRM, and back-office efficiency

In this role, you will work closely with business stakeholders across Sales, Marketing, Customer Service, and Operations to translate business needs into successful digital solutions. You will manage hands-on delivery of projects primarily within the  Salesforce ecosystem, including Commerce Cloud, Sales Cloud, and Service Cloud.

This role requires strong collaboration skills, a pragmatic mindset, and a  hands-on, can-do attitude

KEY RESPONSIBILITIES

Project & Delivery Management

• Lead end-to-end delivery of digital transformation projects, from initiation to rollout and adoption

• Manage multiple projects simultaneously, including:

• B2B webshop implementations

• New project scoping, discovery, planning and execution

• CRM project management

• Back-office and operational efficiency initiatives

• Define project scope, timelines, milestones, risks, and dependencies

• Ensure projects are delivered on time, within scope, and within budget

• Track, monitor and report project and product KPIs

Stakeholder & Business Collaboration

• Act as the primary bridge between IT, business stakeholders, and external partners

• Facilitate workshops and requirement-gathering sessions with business teams

• Translate business needs into clear functional and technical requirements

• Proactively manage stakeholder expectations and communication

Salesforce Ecosystem

• Work hands-on within the Salesforce ecosystem, including:

• Salesforce Commerce Cloud (B2B)

• Salesforce Marketing Cloud

• Salesforce Sales Cloud

• Salesforce Service Cloud

• Coordinate with internal teams, Salesforce administrators, developers, and implementation partners

• Support user adoption, change management, and continuous improvement

Adoption & Change

• Drive user adoption and ensure solutions deliver measurable business value

• Ensure successful transition to internal support, including training, documentation, and operational readiness.

• Identify opportunities for process optimization and automation

WHAT’S NEEDED FOR YOU TO THRIVE

Required Qualifications & Experience

3+ years of experience as an IT Project Manager or similar role

Proven experience with Salesforce, including:

• Commerce Cloud (B2B preferred)

• Sales Cloud and Service Cloud

Strong experience delivering  CRM, eCommerce, or digital transformation projects

Solid understanding of business processes in sales, customer service, and operations

Experience working in cross-functional, international, or group environments

Comfortable working in a  hands-on role, not just coordinating from a distance

Skills & Competencies

• Excellent stakeholder management and communication skills

• Strong organizational and planning abilities Comfortable managing complex programs with multiple vendors, internal stakeholders, and technical streams.

• Pragmatic, solution-oriented mindset

• Can-do, proactive, and ownership-driven attitude

• Ability to translate business strategy into executable projects

• Strong ability to work in multi-functional teams with shared responsibilities across support, admin, and product roles.

• Experience with Agile, Scrum, or hybrid project methodologies is a plus

Nice to Have

• Salesforce certifications (any cloud)

• Experience with B2B and/or B2C eCommerce platforms

• Background in digital transformation or system modernization programs

• Experience working with external system integrators or vendors

OUR CULTURE IN 4 WORDS
Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably.
(We’re building it every day — and we’d love your help.)

WHAT’S IN IT FOR YOU
Trust, ownership, and the opportunity to grow
• Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow
• The possibility to work hybrid and build a flexible worklife balance
• Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve
• Plus: country-specific perks and benefits designed to support your well-being.

Electrolux Professional Group - meeting needs beyond tomorrow

Electrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry equipment for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are sold in over 110 countries. In 2024, the Electrolux Professional Group had global sales of SEK 12.5bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com