Clarks

IT Project Manager

Clarks  •  Tokyo, JP (Onsite)  •  20 days ago
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Job Description

Lead IT projects that align with business needs across all functions (E-commerce, retail, wholesale, merchandising, marketing, operations, finance, HR). Implement systems and applications such as CRM and omni-channel solutions, improve process efficiency in stock management and operations, and manage integrations with SAP (ERP backbone) where necessary.

Please note that this is an onsite role.

Responsibilities:
• Understand business requirements and translate them into IT solutions.
• Manage end-to-end project lifecycle for CRM (including investigation of POS system capability), omni-channel, and operational systems.
• Drive process improvements in stock management, merchandising, and operations.
• Ensure seamless integration of new applications with SAP ERP.
• Collaborate with stakeholders across E-commerce, retail, wholesale, and back-office functions.
• Maintain project governance, timelines, and budgets.
• Oversee vendor selection and management for IT solutions.
• Ensure compliance with security and data protection standards.

Key Outputs/Results:
• Successful implementation of CRM and omni-channel platforms.
• Improved operational efficiency and inventory accuracy.
• Enhanced integration between SAP and other business applications.
• Timely delivery of IT projects within scope and budget.
• Positive stakeholder feedback and adoption of new systems.

Knowledge and Skills:
• Strong understanding of ERP (SAP), CRM, and omni-channel systems.
• Expertise in project management methodologies (Agile, Waterfall).
• Excellent communication and stakeholder management skills.
• Ability to analyze business processes and recommend IT solutions.

Successful Experience:
• MUST: 7+ years of experience in implementing and managing business-IT projects.
• Experience in retail or consumer goods industry preferred.
• Proven track record of managing integrations with SAP and other enterprise systems.
• Fluency in Japanese and English is required
• Retail experience is an advantage
Clarks

About Clarks

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born.

It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world.

New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet.

We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Street, GB
Year Founded
1825
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