Our Loews Hotels & Co Home Office teams provide support to all our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, marketing, finance, human resources, and information technology. This position is based at the Loews Hotels & Co Business Services Center in Franklin, TN.
Who We Are:
Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Many of our Leadership positions are bonus eligible
What We’re Looking For:
As the IT Project Manager within our IT Project Management Office (PMO), you will lead the execution of strategic technology initiatives from inception to completion. Your role involves developing and managing project plans schedules, timelines, scope, etc.), driving alignment across cross-functional teams, and ensuring timely delivery of key milestones. You will foster clear communication, manage stakeholder expectations, and uphold accountability to drive successful project outcomes. Through your management, you will support PMO standards, maintain essential documentation, and contribute to a culture of operational excellence and continuous improvement.
Who You Are:
A collaborative project manager who builds strong working relationships across teams
A clear and confident communicator who adapts to both technical and non-technical audiences
A detail-oriented planner who stays organized and follows through on commitments
A problem-solver who keeps projects moving despite obstacles or ambiguity
A team player who supports consistent project practices and accountability across the organization
Veterans and military spouses are encouraged to apply
What You’ll Do:
Lead IT projects from initiation through closeout, ensuring delivery aligns with scope, timeline, and budget
Develop project charters, schedules, and activity plans in collaboration with stakeholders
Coordinate with cross-functional teams and vendor partners to plan and execute project work
Track progress, follow up on assignments, and hold team members accountable for deliverables
Manage risks, issues, and changes throughout the project lifecycle
Communicate status updates clearly and consistently to stakeholders at all levels
Maintain required project documentation including risk logs, communication plans, and test records
Schedule and lead project meetings, document decisions, and drive follow-ups to completion
Ensure compliance with PMO processes and audit requirements
Support project intake and prioritization efforts by helping define scope and estimating effort
Promote consistent use of PMO templates, tools, and reporting practices
Contribute to continuous improvement of project delivery across the IT organization
Your Qualifications Include:
Required:
Bachelor’s degree in Information Systems, Computer Science, Business, or related field, or equivalent experience
3+ years of project management experience, with at least 2 years focused on IT projects
Proven ability to manage multiple projects at once
Experience working across IT domains such as infrastructure, cloud, vendor coordination, or system implementation
Demonstrated ability to work with cross-functional teams and senior stakeholders
Strong written and verbal communication skills
Proficiency with Microsoft Office and project management tools
Preferred:
Project Management Certification (PMP or equivalent)
Experience working in IT management and/or operations, including infrastructure, network, or security engineering
Familiarity with operations in the hospitality industry
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
