First Focus

IT Project Manager

First Focus  •  National Capital Region, PH (Hybrid)  •  5 days ago
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AI Success™

Job Description

As Project Manager, you will oversee projects from initial planning through to successful delivery. You’ll manage stakeholders, coordinate internal resources, control budgets, and ensure projects are delivered on time, within scope, and with outstanding client satisfaction.

You’ll balance strong client engagement with operational excellence — ensuring projects are commercially sound, efficiently executed, and aligned with strategic goals.

Key Responsibilities

Client Project Management

  • Lead projects from initiation to completion, ensuring clear scope, timelines, and milestones
  • Establish and maintain strong communication rhythms with clients and stakeholders
  • Facilitate internal and external project meetings
  • Monitor project progress, risks, and variations, proactively managing scope changes
  • Oversee milestone billing and reporting

Client Relationship Management

  • Build trusted relationships with clients and key stakeholders
  • Manage expectations through transparent, proactive communication
  • Address concerns promptly and confidently
  • Maintain a strong focus on client satisfaction and feedback

Operational Project Management

  • Plan and forecast internal resources to support multiple active projects
  • Manage budgets, track financial performance, and ensure commercial viability
  • Monitor workflow to avoid bottlenecks and delays
  • Oversee project status reporting and escalation where required
  • Drive efficiency through the use of systems, automation, and AI tools

Training & Knowledge Sharing

  • Support and contribute to technical and project-related training initiatives
  • Encourage capability building and continuous improvement within the team

What Success Looks Like

  • Projects delivered on time and within budget
  • High levels of client satisfaction and positive feedback
  • Strong project efficiency and resource optimisation
  • Effective management of risks, variations, and commercial outcomes
  • Consistent delivery across multiple concurrent projects

Requirements

What You Bring

  • Proven experience managing end-to-end projects in a client-facing environment
  • Strong stakeholder management and communication skills
  • Commercial awareness and sound financial judgement
  • The ability to manage competing priorities and remain calm under pressure
  • A proactive mindset with a passion for solving problems
  • Experience leveraging automation and AI tools to improve efficiency (highly regarded)
  • A collaborative approach with a focus on accountability and results

The Ideal Candidate

You are curious, solutions-focused, and comfortable challenging the status quo. You communicate clearly and confidently, adapt your style to your audience, and take ownership of outcomes. You enjoy working collaboratively, simplifying complexity, and delivering meaningful results for clients and teams alike.

If you’re ready to lead impactful projects in an environment that values innovation, accountability, and continuous growth, we’d love to hear from you.

Benefits

Why This Works for People in the Philippines 💸

Let’s be honest. You want good pay, stability, reasonable hours, and work that doesn’t slowly drain your soul.

We can help with that.

  • Dayshift role. Weekends are yours.
  • Above-market salary
  • 25 days paid leave annually*
  • 10 days paid training leave per year*
  • HMO from day one, with dental
  • One dependent covered from day one, more added over time
  • Profit sharing and loyalty bonuses*
  • Company-paid training and certifications with salary increases
  • Hybrid work setup ðŸ
  • Employee referral bonus (PHP 20,000)
  • Employee MVP award (PHP 10,000)

Offices in Ortigas (Pasig) and Alabang (Muntinlupa), for when you want real chairs, decent coffee, and working aircon.

*Terms and conditions apply.

How We Actually Operate

This matters more than perks.

  • Hybrid work, regular hours, and flexibility
  • Paid training, mentoring, and promotion from within
  • Profit share, referral bonuses, and long-term rewards
  • Transparency over politics
  • Adults treating other adults like adults

Neurodiverse? We’ve Got You 🚀

We welcome neurodiverse candidates and encourage disclosure so we can tailor the experience to showcase your strengths. Ask for our Neurodiversity Statement. We genuinely mean it.

If you enjoy fixing delivery problems instead of renaming them, if you’re tired of Agile theatre and want Agile that actually helps, and if you’d like to work somewhere stable, grown-up, and quietly ambitious…

…this role was written for you.

No heroics. No chaos. Just better delivery, done properly.

First Focus

About First Focus

A Managed Service Provider (MSP) is an outsourced IT partner that takes care of all the technology your business relies on - everything from day-to-day IT support and cybersecurity, to cloud services, connectivity, and long-term IT strategy. Instead of hiring a large internal IT team, businesses partner with an MSP to gain expert support, enterprise-grade tools, and proactive solutions at scale.

Rated Australia’s #1 Managed Service Provider for Australian businesses with 20–200 staff for 8 years running, here’s why:

- Everything you need: Our core offering of IT Support and cyber security is backed by a team of over 300 IT professionals that deliver market-leading software, AI, public and private cloud, UCaaS, connectivity, and much more.

- Everywhere you need us to be: With offices in Sydney, Perth, Adelaide, Melbourne, Brisbane, Canberra, and Auckland, we’re ready to help your business scale up.

- The best systems and tools: We’ve built the best customer portal for Australian mid-market businesses. F-Connect makes support easy to access for your team, project management a breeze, and much more.

- The best people: Consistently rated one of the best places to work in Australia, our success is built on having the best people offering the best proactive advice.

LinkedIn account team:

Melissa Hoarau – Community Manager

Jaimi-Leigh Fisher – Marketing Coordinator

Unnati Tayal – Marketing Coordinator

Brendan Ritchie – Chief Growth Officer

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Mascot, AU
Year Founded
2003
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