Job Description

ROLE SUMMARY

Manages the planning, execution, and delivery of IT initiatives that support business objectives and technology priorities. Coordinates project activities across business and technology teams, manages risks and resources, and ensures successful delivery through established governance, stakeholder engagement, and project management best practices.

ROLE RESPONSIBILITIES

• Manage end-to-end delivery of application, integration, data, and technology projects in accordance with established project management methodologies and governance standards.
• Coordinate day-to-day project activities across business and technology teams to support successful delivery within approved scope, schedule, and budget parameters.
• Develop and maintain project charters, schedules, budgets, communication plans, risk registers, and supporting project documentation.
• Partner with business stakeholders to define project objectives, requirements, timelines, success criteria, and expected outcomes.
• Collaborate with business analysts, architects, and technical teams to support the delivery of business and technology solutions.
• Coordinate project resources and support funding activities in collaboration with leadership and functional managers.
• Monitor project performance and communicate status, risks, issues, dependencies, and mitigation plans to stakeholders.
• Escalate project concerns appropriately and assist in developing resolution strategies to address delivery challenges.
• Maintain project metrics and reporting to provide transparency and support informed decision-making.
• Ensure project deliverables comply with governance, audit, regulatory, and internal control requirements.
• Support project closure activities, including transition planning, operational readiness, knowledge transfer, and lessons learned.
• Stay current on emerging technologies and industry trends and assess their potential impact on project delivery.
• Contribute to PMO process improvements and project delivery best practices.

TECHNICAL QUALIFICATIONS

• 5+ years of IT project management experience supporting application development, system integration, data, and technology initiatives.
• Strong working knowledge of Project Management Life Cycle (PMLC) principles, project management methodologies, and Software Development Life Cycle (SDLC) practices.
• Demonstrated ability to independently manage mid-sized IT initiatives and contribute to larger enterprise technology programs.
• Experience within Commercial Insurance, Property & Casualty Insurance, or Financial Services environments preferred.
• Proven experience utilizing Waterfall, Agile, and Hybrid delivery methodologies.
• Experience using Project and Portfolio Management tools such as Microsoft Project, Planview, SharePoint, or similar platforms.
• Ability to translate business requirements into actionable technology deliverables.
• Working knowledge of enterprise applications, system integrations, data platforms, and IT delivery practices.

GENERAL QUALIFICATIONS

• Strong organizational, analytical, and problem-solving skills.
• Effective written and verbal communication skills.
• Strong planning, coordination, and prioritization capabilities.
• Ability to manage multiple priorities and proactively identify project risks and issues.
• Ability to work effectively within cross-functional and matrixed team environments.
• Strong stakeholder relationship-building and collaboration skills.
• Customer-focused mindset with attention to business and end-user outcomes.
• Detail-oriented with strong execution and follow-through capabilities.
• Adaptability and flexibility in managing changing priorities and project demands.

EDUCATION REQUIREMENTS

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent relevant work experience.
• Project Management Professional (PMP) certification preferred but not required.
• CPCU designation or advanced degree is a plus.