Job Description

Company Overview

Encore is a global leader in event production, supporting meeting and event professionals with event technology, production, tradeshow and exhibition services. Known for its award-winning customer service, the company is guided by its purpose to connect and inspire, supporting more than 2,200 premier event venues, including hotels, convention centers and corporate campuses worldwide. Encore is one of the 2025 Fortune 100 Best Companies to Work For® and has been a certified Great Place To Work™ for four years running, reflecting the company's investment in its people as the foundation of customer success. Headquartered in Schiller Park, Illinois, Encore operates in 22 countries across North America, Europe, the Middle East, Australia, and Asia Pacific.

Position Overview

Assist the PMO Group in managing and coordinating IT projects. Activities will include updating project plans, building and updating documentation and presentations for project reporting, and assisting project managers with scrum activities such as sprint grooming and story building.

This position is based in Coppell, TX. Temporary housing is not provided for this role.

Key Job Responsibilities

• The position would report to Business Relationship Managers
• Attend project meetings and capture meeting minutes including meeting summaries, identified issues, and action items
• Capture and organize project artifacts
• Assist the BRMs with maintaining project plans and other project deliverables.
• Document user requirements and create stories for application development

Job Qualifications

• Bachelor's degree in process
• Understanding of software development processes
• Software development experience is a plus
• Excellent communication and customer service skills
• Ability to work in a fast-paced, collaborative environment
• Highly motivated individual with a desire to learn
• Experience with project management tools is a plus

Competencies

• Teamwork
• Communication skills, both written and verbal
• Technical writing
• Multi-tasking

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Hourly Pay Range: $19.99 - $20.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.