Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced IT Programme Manager to lead end-to-end delivery of complex technology projects within application development, maintenance, and operations. This role involves managing global programmes, ensuring successful delivery across multiple markets, and driving operational excellence through strong governance and stakeholder engagement.

What you’ll do

Lead and manage end-to-end IT delivery for large-scale programmes and projects.Oversee application development, maintenance, and operations, ensuring adherence to SLAs and KPIs.Drive programme scope, planning, budgeting, and resource allocation.Manage SDLC phases including design, development, testing, deployment, and support.Coordinate with local markets to implement changes and ensure seamless functionality post-migration.Ensure robust testing strategies and knowledge transfer from system integrators to operations teams.Handle cost management (P&L), risk and issue mitigation, and stakeholder communication.Negotiate and manage SOWs, agreements, and estimation processes.Build and onboard high-calibre teams across technology and domain areas.

Who you are

Bachelor’s degree in Engineering, Technology, Computer Applications, or MBA preferred.12+ years of overall experience, including:

• Minimum 8 years in IT delivery management.
• At least 5 years in technical delivery/design/development.

Strong expertise in system integration, application development, maintenance, and support.Proven ability to deliver large-scale, complex solutions for global organisations.Skilled in managing estimates, tasks, escalations, risks, and issues.Experience working in multi-functional, multi-national environments.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to lead global programmes impacting multiple markets.Exposure to cutting-edge technologies and complex delivery environments.Collaborative work culture with diverse teams across geographies.Professional growth through challenging projects and leadership responsibilities.

What skills you will learn

Advanced programme and delivery management in global contexts.Strategic stakeholder engagement and negotiation skills.Expertise in SDLC governance and operational excellence.Risk management and cost optimisation for large-scale IT programmes.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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