Job Description

About Pacific Office Automation

Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have grown to more than 30 branches across 11 western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, and HI.

With more than 40 years of experience in office equipment, technology, and managed IT services, our continued growth and strong reputation have helped us build lasting relationships with leading manufacturers, including Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many others.

At Pacific Office Automation, we offer a collaborative environment with opportunities for professional growth, competitive benefits, and a team of passionate professionals who are committed to helping one another succeed. We strive to be a long-term employer by investing in our employees through ongoing training, professional development, and industry certifications.

We also believe that every employee's voice matters. Regardless of seniority or tenure, we encourage our team members to share ideas, ask questions, and contribute to our continued success.

Position

Our growing Managed Services Provider (MSP) division is seeking a Project Coordinator to join our team in Beaverton, OR.

The Project Coordinator will oversee and coordinate server deployment, migration, and service implementation projects while working closely with customers, technical teams, sales engineers, and project engineers to ensure projects are completed successfully and on schedule.

Essential Job Duties

• Maintain and monitor project plans, schedules, timelines, work hours, budgets, and expenditures.
• Coordinate and manage multiple server deployment and implementation projects for customers.
• Organize, attend, and participate in stakeholder and project meetings.
• Document meeting minutes, key decisions, action items, and follow-up activities.
• Prepare presentations and other materials needed for project meetings.
• Track project milestones and ensure deadlines are met.
• Complete project-related tasks and provide support throughout the project lifecycle.
• Ensure projects follow established frameworks, processes, and documentation standards.
• Identify and assess project risks and issues and provide solutions when appropriate.
• Chair and facilitate project meetings when needed and distribute relevant information to stakeholders.
• Coordinate internal and external resources, including both technical and non-technical teams.
• Work directly with customers to define and execute project plans.
• Communicate change management plans, project priorities, timelines, and expectations.
• Develop project processes and procedures for server migrations and service implementations.
• Manage client relationships and establish clear customer expectations throughout implementation and migration projects.
• Collaborate with Technical Account Managers, Sales Engineers, and Project Engineers to coordinate deliverables and meet project deadlines.
• Maintain accurate project documentation in accordance with project management best practices, including meeting minutes, project plan updates, and weekly status reports.
• Document functional and technical specifications for delivered solutions.
• Analyze, create, and review Statements of Work (SOWs) and project change requests.
• Contribute to the continuous improvement of Pacific Office Automation's project management processes and practices.
• Coordinate training and mentorship between teams and technical staff.
• Utilize the company's project management platform to manage resources, tasks, timelines, and the overall project lifecycle.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or another computer-related field.
• 5+ years of experience working within a Managed Service Provider (MSP) environment.
• 5+ years of project coordination and/or scheduling experience.
• Strong organizational, communication, and interpersonal skills.
• Ability to effectively balance technical knowledge with strong relationship-management and communication skills.
• Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
• Strong attention to detail and follow-through.

Benefits

• Advancement and growth opportunities, including leadership opportunities
• Collaborative, team-oriented work environment
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid time off, vacation, and sick leave
• FSA programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.

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