Position Purpose:
The IT Program Manager (AI) will lead and manage AI programs from inception to completion, ensuring alignment with business objectives and strategic goals. This role involves developing and implementing program plans, coordinating cross-functional teams, monitoring progress, and driving continuous improvement by evaluating program outcomes and gathering feedback.
Roles and responsibilities:
Qualifications
Minimum Job Requirements (Education, Experience, Skills):
Nice to have Skills:
Physical Demands:
Not Applicable.
Working Conditions and Environment:
Incumbent works in a temperature-controlled office environmentIncumbent sits at a desk during regularly scheduled work hours; answers and makes telephone calls using a standard telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources.

When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers.
In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.