Shape the future of business transformation by turning strategic priorities into technology-enabled solutions.
Within our IT department at Costa's Genoa Headquarters, the Program & Demand Manager will play a key role in connecting business ambitions with technology execution. Operating at the intersection of Business and IT, you will help shape and deliver initiatives that drive innovation, operational effectiveness, and long-term business value. This opportunity is ideal for professionals who enjoy navigating complexity, engaging senior stakeholders, and translating strategic objectives into actionable roadmaps and successful transformation programs.
Live your ambition. Lead with impact
As part of the IT Business Partnership team, you will help drive Costa's transformation agenda by connecting business needs, technology capabilities, and delivery priorities. From demand shaping and business case development to program governance and execution, you will support the successful delivery of initiatives across commercial, digital, financial, and operational domains. Working with Business leaders, Product teams, Enterprise Architecture, Data & AI, and external partners, you will contribute to maximizing the value of technology investments while enabling a more product- and capability-oriented way of working.
Demand Management & Business Partnership
You will act as a trusted advisor to business stakeholders, helping identify, qualify, and prioritize strategic needs. By translating business objectives into structured requirements, roadmaps, and technology initiatives, you will help ensure alignment between business priorities, IT strategy, and delivery capacity.
Program Leadership & Transformation Delivery
You will manage complex technology-enabled initiatives, providing structure, governance, and direction throughout the program lifecycle. From planning and prioritization to execution, risk management, and value realization, you will help ensure successful outcomes across cross-functional transformation programs.
Technology Enablement & Value Creation
You will work closely with Product teams, Enterprise Architecture, Data & AI experts, vendors, and system integrators to shape solutions that address business challenges and create measurable value. Through process analysis, business case development, and impact assessment, you will support the evolution of Costa's technology landscape and transformation capabilities.
What Makes You Unique
What we offer
Your Journey with Us
At Costa, we make your onboarding experience smooth and welcoming, with flexible smart working policy.
Benefits That Matter
Enjoy daily meal vouchers, exclusive discounts, and access to our Wellbeing@Costa platform for sports, travel, and cultural perks. We also provide free medical insurance and additional welfare benefits for you and your family.
Lifestyle & Family Care
Celebrate life’s milestones with special gifts, enjoy discounts on cruises and onboard services, and benefit from convenient solutions like Amazon Hub Lockers in our offices.
Growth & Engagement
We invest in your development through tailored learning programs, volunteering opportunities, and wellbeing initiatives. Our loyalty program and community events make Costa not just a workplace but a place to belong
Your Employment
Who We are
Our community is a diverse, global network, where collaboration and cultural exchange thrive. We strive to bring happiness and create unforgettable experiences for our guests.
Costa, an Italian cruise company, is part of the Carnival Corporation & plc Group, the world's largest cruise operator. For over 75 years, we've sailed the seas, offering unique experiences on board and ashore.
United by passion, we drive success and empower individuals to pursue their ambitions. Whether on board or ashore, we infuse energy, creativity, and adventure into everything we do.
Start your journey with us: Learn more about the selection process and your potential future at Costa by visiting https://career.costacrociere.it/shoreside/#journey
Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are.
Onboard your journey with us and explore your potential.
#Costa #LI-Hybrid
Carnival Corporation & plc (NYSE: CCL; NYSE: CUK) is the largest global cruise company, and among the largest leisure travel companies, with a portfolio of world-class cruise lines and a fleet of over 90 ships. Together its cruise lines – including AIDA Cruises, Carnival Cruise Line, Costa Cruises, Cunard, Holland America Line, P&O Cruises, Princess Cruises, and Seabourn – visit more than 800 ports around the world and account for nearly 40% of the overall cruise market globally.
In 2024, the company’s talented workforce of over 160,000 team members from 150 countries delivered unforgettable happiness to approximately 13.5 million guests by providing extraordinary cruise vacations, while honoring the integrity of every ocean sailed, place visited, and life touched.
Carnival Corporation owns and operates eight destinations globally, designed exclusively for guests of the company’s cruise lines, as well as Holland America Princess Alaska Tours, the leading tour company in Alaska and the Canadian Yukon. The company is dual-listed and traded on the London and New York stock exchanges and is included in both the S&P 500 index in the US and the FTSE 250 index in the UK.
