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  Coordinate IT operations, projects, and resources
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  Manage incidents, requests, releases, and system changes
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  Run Agile processes (stand-ups, sprints, backlog)
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  Support testing, deployments, and upgrades
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  Improve processes, workflows, and SLAs
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  Maintain documentation and ServiceNow dashboards
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  Collaborate with IT teams, business units, and vendors

Requirements

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  5+ years coordinating IT operations, projects, or enterprise service delivery
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  Experience with ServiceNow or similar ITSM/work management platforms
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  Experience supporting Agile, Scrum, or Kanban delivery workflows
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  Experience coordinating releases, system changes, and UAT activities
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  Strong communication and stakeholder coordination skills
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  Strong organizational, documentation, and problem-solving abilities
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  Bachelor’s degree or equivalent experience
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  Preferred
  : PowerSchool, K–12/public sector, PMP/Agile/ITIL certifications

Benefits

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  $60-$70 per hour, based on experience
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  $200 sign-on bonus and referral bonuses available
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  Weekly paychecks
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  Health, dental, and vision insurance
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  401(k) option
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  Note: Benefits eligibility requires a minimum of 30 hours worked per week. Assignments under 30 hours per week are not benefit-eligible.