Posting number: 39779
Department: Houston Information Technology Services
Division: HITS - ENTERPRISE APPLICATION SERVICES (EAS)
Job classification: IT PROFESSIONAL - APPLICATIONS
Posting type: Open
Categories: IT and Computers
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Department/Division: Houston Information Technology Services/Enterprise Application Services
Reporting Location: 611 Walker St., Houston, TX
Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM*
*Subject to Change
Provide production support for business-critical applications, including proactive system monitoring, troubleshooting, and rapid resolution of critical incidents. Develop and troubleshoot custom applications and interfaces using programming languages within the .NET technology stack. Serve as the primary liaison to business and functional teams, ensuring clear communication and alignment.
Work at the highest technical level across all phases of application systems analysis and support. Coordinate meetings and requirements-gathering sessions for support activities and enhancement requests, ensuring full understanding, documentation, communication, and execution of customer business needs. Oversee change management and release processes.
Provide mentoring and training to team members as needed. Demonstrate excellent written and verbal communication skills, with the ability to convey complex concepts clearly and concisely. Perform a variety of IT development, management, and support tasks for assigned departments or divisions under the direction of the IT Lead.
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions.
Requires a Bachelor's Degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.
Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis.
At least five (5) years of technology experience supporting IT applications.
A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement
None
Preference will be given to candidates with:
**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. **
Department may administer skills assessment test.
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 26
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 395-0450.
If you need special services or accommodations, call (832) 395-0450. (TTY 7-1-1).
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
Home to a respected and energetic cultural arts scene, celebrated restaurants featuring flavors from 35 countries, world-renowned theater groups and the brains behind U.S. space exploration, Houston is a diverse metropolis brimming with personality.
With nearly 21,000 concerts, plays, exhibitions and other arts programs presented in Houston annually, residents and visitors have access to a wide variety of cultural programs. On any given night, it's a safe bet that there's a show somewhere in Houston's Theater District. More than 2 million people visit the Downtown area each year to attend one of the city's world-class performances. Within the Museum District you will find eighteen world-class institutions, including the Menil Collection, Museum of Fine Arts, Houston and the Houston Museum of Natural Science are clustered in this area, drawing a reported seven million visitors to the district each year.
Houston’s restaurant scene is as ethnically diverse as its 4 million residents. ForbesTraveler.com ranked Houston as one of the best restaurant cities in America. The city is jam-packed with more than 8,000 tempting eateries that feature culinary flavors from more than 35 countries.
With 56,405 acres of total park space, Houston rates first among the nation's 10 most populous cities in total acreage of park land. The 165 public and private golf courses around the city and teams in nearly every major professional sport keep sports fever high year-round.
The city also employs over 22,000 full-time staff to keep the city running. We are always looking for everyone from Engineers to IT Professionals, from entry level to executive level. Check back here for current postings, follow us on Facebook at www.facebook.com/cohcareers or on Twitter @COHCareers for all the up to date recruitment happenings!
