Job Description
The IT Product Manager plays a critical role working closely with the business and across the Information Technology organization defining, delivering and supporting IT business solutions and supporting roadmaps. In summary, this position provides cost effective business systems and applications analysis in support of the development and implementation of business applications; includes evaluation, analysis, documentation of requirements, translation into proper system requirement specifications and configuration; formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements. Operates as a liaison between technical personnel and the appropriate end-user department. Evaluates and translates end user needs and problems to technical associates and/or vendors where appropriate. Understands the business implications of technical solutions and assists in defining and documenting the technology solutions to support any future business needs. Instructs end users new technology and enhancements using all appropriate communication tools as well as providing support for existing systems.
Key Responsibilities:
- Work on applications and business problems that are highly complex and diverse in scope and may include and project size, multiple applications, multiple I/T segments, contractors, global rollout, new technologies, new architectures.
- Understand and map the current system landscape, including applications by functional area and the application interdependencies. Define the limitations with current landscape and prioritize the replacement roadmap to ensure business continuity and maximum business value
- Serve as the HRIS partner supporting HCM areas in Workday such as Recruiting, Core Compensation, Core HCM, Talent & Performance, Absence etc.
- Serve as a strong consultative partner to HR Business Partners and HR COEs in service delivery
- Analyze and translate business requirements and change requests into functional specifications
- Design and maintain system configurations and provide demonstrations through prototyping.
- Understand Workday’s Implementation Methodology and use it on all engagements
- Test, validate and implement Business Process changes in Workday
- Provide input to Workday Delivery Lead, Workday Team Members, and stakeholders as appropriate
- Participate in scheduled and ad hoc training in order to improve policy and process acumen
- Create business process flow charts for customer and technical review.
- Other projects and duties as may be required by business needs and requirements
- Excellent verbal and written communications skills.
ADDITIONAL PREFERRED ATTRIBUTES
- Workday Core HCM/Recruiting/Talent & Performance experience or certification is a huge plus.
- HR functional experience preferred
- Understanding of HR operations and experience in employee data management
- Strong attention to detail
- Ability to prioritize workload and provide timely follow-up and resolution
- Ability to work effectively in a fast-paced environment and handle multiple projects
Qualifications:
- Education:
- Bachelor’s Degree or equivalent experience
- Skills & Knowledge:
- Expert Knowledge of system development methodology, project management, analytical/problem solving skills and relevant development and technology skills.
- Excellent domain knowledge on Human Capital Management (HCM)
- 6-9+ years of experience configuring HR cloud platforms (i.e.: SuccessFactors, Workday, etc.)
- 3+ years working with Workday Functional Configurations i.e. HCM, Talent Management, Recruiting, etc. (minimum of any two Workday modules)
- Knowledge of and ability to put into practice commonly used SDLC methodologies (Waterfall, Agile, etc.).
- Business systems process knowledge across the Supply Chain processes.
- Serves as a technical authority within the organization and with customers.
- excellent facilitation and communication skills, and able to adapt to the level and nature of their audience
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