UNFCU

IT Product Manager - Digital Banking

UNFCU  •  $105k - $125k/yr  •  Long Island City, NY (Hybrid)  •  2 months ago
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Job Description

Why join this team

Provide planning, development, and continuous improvement of digital banking experiences in partnership with senior product leaders. Own assigned product areas, collaborate closely with business and technology teams, and deliver reliable member-focused digital solutions.

This position is hybrid.

NYC Salary range: $105,468 - $125,168 annually; compensation is commensurate to geographic location.

What you'll do

  • Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
  • Drive digital banking product vision, roadmap, and delivery plans in partnership with senior leaders.
  • Own and manage assigned features and functional areas within the digital banking platform.
  • Collaborate with cross-functional teams (business, technology, marketing, and support) to deliver and enhance digital products.
  • Gather and translate business and member needs into clear product requirements, user stories, and acceptance criteria.
  • Prioritize features based on member needs, business value, and data-driven insights.
  • Communicate product plans, progress, and outcomes to internal stakeholders.
  • Coordinate and support product launches, including go-to-market execution and post-release activities.
  • Monitor product performance and drive continuous improvement.
  • Maintain and refine product backlogs while supporting Agile delivery practices.
  • Serve as the primary point of contact for assigned product areas.
  • Ensure products meet all regulatory and compliance requirements.
  • Model UNFCU’s mission, values, and service excellence standards.
  • Perform additional responsibilities as assigned.
  • Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.

What we're seeking

  • Bachelor’s degree in Computer Science or a related field
  • 3–5 years of experience in product management or a related role
  • Experience delivering digital or web‑based products using Agile/Scrum
  • Experience managing digital or web based products using Agile/Scrum practices
  • Familiarity with online and/or mobile banking products

What makes you stand out

  • Financial services experience a plus
  • Ability to define epics, features, and user stories and translate ideas into actionable backlog items
  • Comfort working with data, metrics, and business goals to help prioritize product work

Who we are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.

UNFCU

About UNFCU

The United Nations Federal Credit Union (UNFCU), founded in 1947, is a member-owned, not-for-profit cooperative that offers a range of banking, investment and insurance products and services to the global UN community. We have more than 200,000 members in over 200 countries, assets in excess of USD $8B, and more than 700 employees. UNFCU is committed to social responsibility and we support causes worldwide. Headquartered in Long Island City - Queens, and with branches in New York City and offices in Washington, D.C. and McLean, VA, UNFCU also has representative offices in Geneva, Switzerland; Vienna, Austria; Nairobi, Kenya, Rome, Italy and Entebbe, Uganda. For more information, visit www.unfcu.org.

As an employer, our benefits are second to none, and include comprehensive medical, dental and vision; 401k with dollar for dollar matching contributions and immediate vesting; a generous defined benefit cash balance plan; tuition reimbursement; volunteer time off; company paid life & disability coverage; flexible spending accounts; and maternity/paternity leave to name a few!

We are committed to embedding diversity in all areas of our business. We promote an environment of equity and inclusion where we embrace and leverage our differences to drive organizational success. Our staff is representative of the global membership we serve.

Because of this diversity, we can understand, communicate, empathize, and connect with each and every member. Our employees, and the exceptional service they provide, are our core strength as we provide peace of mind to our members.

UNFCU has a dedicated Diversity, Equity, Inclusion and Belonging (DEIB) Council and several business resource groups (BRGs) comprised of staff volunteers. Each BRG hosts educational events and activities to empower their members and allies. The BRGs also identify and implement measurable best practices that further embed DEI in UNFCU’s corporate culture.

An Equal Opportunity & Affirmative Action Employer

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Long Island City, NY
Year Founded
1947
Website
unfcu.org
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