Job Purposes

Manages overall website operations and ensures the successful delivery of projects that integrate with or enhance PWB website. Contributes to and helps prioritize a detailed roadmap around IT ambitions. Ensures customer satisfaction with all touch points within customer interaction on the website to create brand awareness, great customer experience and maximize transactions

Key Roles and Responsibilities

• Manage and contribute to the development of E-Commerce strategy, design, development, testing, and supporting the subsequent implementation through a detailed roadmap and timeline planning for website operations projects including partnering with business stakeholders and all related functions to determine their goals and requirements in order to create strategic website operations and product roadmaps
• Collaborate with the project owners to create mutual understanding on each project expectations and ensure the alignment of efficiency and productivity optimization of system capabilities, requirements, project and timeline
• Work closely with Synergy and the project team, to design, develop, test, and deploy enhancements for the website including participate in defining and establishing agile processes, standards and best practices
• Work with the non-technical team members to envision a clear, high-level technical solution that meets business and experience goals, without undue technical complexity
• Gather sales promotion from marketing team and work with Synergy to deliver updated the promotions on website
• Optimize the website and ensure local online shopping preferences are satisfied and reflected in product offering
• Identify, size and prioritize increments of work to be targeted for each iteration
• Develop relevant artifacts for communication, direction, delivery, quality, and solutions including communicating the project status, readiness, issues and risks to management & stakeholders
• Stay current on industry trends and provides insights and recommendations into roadmap development
• Enable the development and oversight of product release schedule for all of the applications in the store commerce space

Qualifications

• Bachelor’s Degree in computer engineering, computer science, MIS or related fields
• Minimum of 7-10 years of progressively responsible experience in website development or IT product management
• Minimum of 3-5 years of team management

Skills

Additional Information