Job Description

Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better,todayand tomorrow. Our values – Always Safe, Customer at Heart and StrongerTogether–guide us in everything we do.

As part of the evolution of our Digital organisation, we are strengthening strategy implementation by clarifying structures and leadership to bring more focus, improve prioritisation, and support the business more closely. The new setup strengthens product management and software development practices and provides a clearer foundation for data and AI driven development, while enabling clearer roles and new opportunities for professional growth.

We are looking for an

IT PRODUCT EXPERT,OPERATIONS SOLUTIONS

tothe Technical Operations area.

We are offering an exciting opportunity to onboard your skills and competencies to work withFinnairOperations ApplicationsTechnicalOperations(TechOps)IT team. In this role, you act as an IT product expert andare responsible formanaging the IT support and maintenance ofvarious TechOps areaapplications.  

We are responsible tomaintainand enhance several technical operations applications, in which the most critical applications are SWISS AS AMOS and Lufthansa Technik’sAviatarlogbook. There are currently several digitalization initiatives in the operationsarea,and your role is toparticipatein those together with the business, ensuring successful implementations followed by Finnair’s standards.  

MainResponsibilities

• Support and development ofTechOpsapplications.

• Acting as a subject matter expertonyour own area applications.

• Participating in external partnermeetings,ensuringthat business and other benefits are wellutilized  

• Diagnose, test, troubleshoot and resolve issues related toTechOpsapplications.

• Advise users onappropriate actionsbased on issues described. You will have responsibility for the documentation and instructions of the applications within your own area of expertise.

• Identifyand escalate situations requiring urgent attention and, whenrequired, redirect problems to theappropriate resource.

• Participate in projectsinyour own areas of service and applications. Evaluate new functionalities of applications or IT services and deploy approved features .

In thisroleyou are expected to support applications and those interfaces technically. You should have general IT knowledge able to work in this rolesuccessfully   

Ourexpectations

• Bachelor’s degree or equivalent knowledge .

• Experience with Linux OS, AWS,JIRAand SQL .

• Knowledge ofAircraft MaintenanceIT applications or AMOS application is considered an advantage.

• Understanding ofaircraftmaintenance processes is considered an advantage.

• Experience of working in an agileand cycle based(CI/CD)environments.

• ExcellentwrittenandspokenEnglish.

This position islocatedat the Finnair headquarters inVantaa,but we work in a flexible hybrid model.

Working at Finnair:

We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop.

We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi sport (culture, health & wellbeing or commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs.

Are you interested? Get onboard! Pleasesubmityour applicationwith your CV, coverletter,and salaryexpectationno later than Sunday,19 April 2026

Please note that the hiring process includes a pre-employment security clearance and a drug test.

In case you have any questions about the role, please contactAtte Luomala (Application Lead) by phone +358 50 3931122 onMonday13, Aprilbetween 3 to 4pm (EET, +02:00)

Please note that we do not process applicationssubmittedvia email.

Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people withdifferent backgroundsand experiences, to bring together multiple views to foster our business successAccording to our employee survey, respecting diversity is ata high levelin our work community. You are welcome to join Finnair as your authentic self.