Job Description

CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff due to our growth and are looking to add a Billing Manager to our team!

CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don’t improve and, in fact, may weaken an organization’s security posture. Our professionals tell clients where to stop spending, where to invest, and how to take what they are already doing and integrate it in a way that delivers improved security.

Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently. Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed. CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.

Role Overview

The IT Procurement Specialist is responsible for overseeing the acquisition, provisioning, lifecycle management, and process documentation of various licenses, hardware and tooling to support CyberSheath’s product offerings. This role is a generalist, who is able to work adeptly across multiple vendors, cross functional teams, and can assist in process improvement and development efforts. This role will also validate that all procured and deployed tooling meets regulatory, security, and cost-optimization requirements for organizations operating under DFARS 7012, CMMC, and FedRAMP High constraints.

Key Responsibilities

End-to-End Procurement Execution

• Oversee the complete purchasing lifecycle for software and hardware
• Manage renewals and subscriptions to prevent service delays and ensure customer costs are optimized to meet needs
• Independently resolve and remove logistics roadblocks, shipping delays, and initiate RMAs with vendors to ensure timely, cost-efficient delivery

Vendor & Distribution Management

• Serve as primary liaison with direct vendor relationships supporting both pooled and direct licensing agreements to reduce and prevent procurement delays
• Quote, register, and manage deals and subscriptions with Cisco and other Partners
• Interface and manage relationships with IT Distributors such as TD Synnex, Ingram Micro, CDW, and/or Carahsoft
• Maintain a relationship cadence with vendor POCs and fiercely advocate for optimal pricing, allocations, and reduced turnarounds
• Track and manage vendor policies concerning returns, cancelations, and reallocations

Quality and Discrepancy Auditing

• Initiate and validate quotes, vendor orders, shipping details, internal purchase orders, and RMAs for accuracy and optimal cost benefit
• Validate requests for procurement against customer inventories to prevent erroneous duplication of licensing or tooling

Compliance & Security Alignment

• Validate offerings meet FedRAMP, DFARS 7012, NIST 800-171, and CMMC requirements.
• Track changes to applicable licensing and policies which may result in compliance or security impacts

Process Design, Analysis and Documentation

• Continuously analyze, evaluate, and document purchasing workflows across product and service offerings
• Draft, manage, and revise clear, actionable Standard Operating Procedures (SOPs) to standardize procurement processes and provide workflow clarity across internal teams
• Analyze workflows and recommend potential automations where value can be added to reduce handoffs, manhours, and inaccuracies in procurement

Qualifications

Required Qualifications

• 3 to 5 years of experience with IT procurement or purchasing for an MSP and/or supporting MSPs at an IT Distributor or Value-Added Reseller
• Experience with quoting and ordering Cisco hardware and licensing to include mitigating cost versus delivery timing associated with project completions
• Proven hands-on experience navigating Partner Portals, such as Cisco Partner Portal and IT Distributors (TD Synnex, Ingram Micro, etc.)
• Background in licensing structure, managing and maintaining pooled license inventories, as well as direct licensing structures
• Demonstrated track record mapping complex workflows, identifying operational gaps, writing standard operation procedures (SOPs), and recommending areas for improvement through automation or tooling
• A self-starter with exceptional attention to detail with strong analytical skills, a mentality driven by creative problem solving, and a relentless, solution-oriented approach to overcome vendor friction and process gaps to deliver exceptional service for our customers

Preferred Qualifications

• Experience with procurement at an MSP, VAR, or IT Distributor whose focus is on supporting the Defense Industrial Base (DIB) or direct IT procurement within the DIB
• Familiarity with FedRAMP, CMMC, DFARS 7012, or other IT Compliance frameworks
• Experience with Microsoft provisioning, specifically for GCC and GCC High

Preferred Certifications

• Cisco Sales or Architecture Certifications
• Procurement or Supply Chain Certifications
• Certified Professional in Supply Management (CPSM)
• Certified Supply Chain Professional (CSCP)
• Certified Federal Contract Management (CFCM)
• Distribution Partner Certifications (i.e. TD Synnex, Ingram Micro, etc.)

Work Environment

• CyberSheath is a 100% remote organization

CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.

Budgeted Pay Range

$70,000—$85,000 USD