Job Description

Location:

Permanent work from home.

Needs to be onsite in Metro Manila, 2 times a year for meetings/company functions.

Working Hours / Job Type:

Monday to Friday, 9:00 AM to 6:00 PM Central Time (10:00 PM to 7:00 AM Philippine Time), with 8 core working hours inclusive of a 1-hour break.

Company Profile:

Our client is as US based company that offers comprehensive IT support services for businesses of all sizes. Services include managed IT, cybersecurity, IT consulting, and hardware/software procurement.

As part of their continued growth and expansion, the company is strengthening its presence in the Philippines and is seeking a highly motivated, detail-oriented, and proactive Procurement & Sales Coordinator to join their dynamic team. This role offers an excellent opportunity to contribute to a fast-growing organization by supporting procurement activities, coordinating sales operations, and ensuring seamless service delivery to customers.

Overall purpose and responsibilities of the role:

As a Procurement & Sales Coordinator, you will primarily support existing customers by coordinating technology-related requirements, obtaining supplier quotations, sourcing products, and assisting in the delivery of solutions. The successful candidate will work closely with both technical and commercial teams to ensure a seamless, professional, and customer-focused experience while maintaining strong relationships with customers, suppliers, and internal stakeholders.

Duties and Responsibilities:

· Manage and respond to inbound enquiries and requests from existing customers

· Prepare accurate quotations for technology products, software, licensing, and related solutions

· Source products and coordinate with suppliers, distributors, and vendors to obtain pricing, availability, and lead-time information

· Liaise with engineers and technical teams to ensure customer requirements are clearly understood and accurately documented

· Assist in the preparation of proposals, solution recommendations, and supporting documentation

· Follow up on customer enquiries, quotations, and orders, providing timely updates throughout the process

· Maintain accurate records of quotations, orders, supplier communications, and customer interactions within company systems

· Coordinate the flow of information between customers, suppliers, engineers, and internal stakeholders to ensure efficient service delivery

· Provide administrative and operational support to the sales and technical teams

· Help ensure a seamless and professional customer experience throughout the quotation, procurement, order fulfilment, and post-sales support process

Requirements

Must-have Skills / Qualification:

· At least 2 to 5 years of experience in a similar Procurement Coordinator, Sales Support, Sales Coordinator, Account Coordinator, or Customer Support role

· Excellent written and verbal English communication skills

· Strong customer service and relationship management abilities

· Highly organized with exceptional attention to detail

· Proven ability to manage multiple tasks, priorities, and stakeholders simultaneously

· Strong administrative, coordination, and follow-up skills

· Proficiency in Microsoft Office applications, particularly Outlook, Excel, Word, and PowerPoint

· Ability to quickly learn and understand technical products, services, and industry terminology

· Comfortable working with international customers, suppliers, and remote teams

· Experience using quoting tools, CRM systems, and business software such as Salesforce and QuickBooks

Advantageous Experience/Skills:

· Experience working for an IT distributor, reseller, managed services provider (MSP), systems integrator, technology vendor, or similar technology-focused organization

· Experience in procurement, quotation management, inside sales, sales support, account coordination, customer service, or order management

· Familiarity with common business technology products and services, including:

o Desktop and laptop hardware

o Servers and storage solutions

o Networking equipment

o Software and licensing

o Microsoft 365 and related productivity solutions

· Ability to understand customer technology requirements and coordinate appropriate solutions with minimal technical guidance from engineering teams