Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job
AboutTeam
WhenyoujoinusatThermoFisherScientific,you’llbepartofaninquisitiveteamthatsharesyourpassionforexplorationanddiscoveryWithrevenuesofmorethan$44billionandthelargestInvestmentin R&D intheindustry,wegiveourpeopletheresourcesand chancestocreatemeaningfulcontributionstotheworld
AspartoftheCorporateTechnology,TechnologyPortfolioGovernanceTeam'smissionistoimplementacontinuouslyupdatedinternalportfoliothatenhancesvisibility, reducesrisk, andalignstechnologyinvestmentswithbusinessobjectives
Roles &Responsibilities
TheITConfigurationAnalystwillberesponsibleforenablingtheCIOwnerstoupdateConfigurationItemsandrelatedinformation, aswellasprovidingarchitecture,process, training, andauditingservicestotheGlobal ITusercommunitytomaintheCMDB dataquality&integrity
•IdentifyandhandleCIclasses, CIattributesandrelationshipswithintheCMDB and Controlthereceipt,identification,storage, andwithdrawalofallsupportedCI's
•Create,update, andmaintainConfigurationItems,therelationships, andinterdependenciesincollaborationwithCIowners
•Expandthefunctionality,scope, andaccuracyoftheCMDBbyanalyzingthefeedbackfromoperationsstaff andimplementingvariousqualityreports
•InChargeofprovidingsupportfortheCMDBoperationsbyhandlingtheCMDBqueueforallCIrelatedrequestsandtaskswithinSLA andwithcustomercentricapproach
•Driveauditing,validating,statusaccountingandreportingonCMDBactivities(OKR andMetricreporting)
•Crosscollaborationwithotherprocesses(Incident, Change,Problemetc.) andhelpthemwithbetterdeliveryintheareas
•Actsas ahighlymotivated&engagedemployee!
RequiredSkills&Experience
AcademicQualification
PreferredQualificationsCertifications
•ITILFoundationCertificationorexperiencewithimplementingITServiceManagement processes
•CertifiedServiceNowAdministrator
•CSDMKnowledge Training
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
For more information, please visit www.thermofisher.com.
