Job Description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Being part of EY in Greece means being part of a continuously growing team, which has been announced as Top Employer for the fourth consecutive year, certified as a Great Place to Work for the third year in a row, and awarded as Best Workplace in Professional Services & Consulting
for the second consecutive time, for our almost 3,000 professionals!

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through coaching and training programs as well as the use of advanced technology and AI We’ll
fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected
teams

Join us as we commemorate 100 years of EY in Greece this year. Experience great flexibility under our hybrid operating model across our offices in Athens, Patras, Thessaloniki and Crete and contribute to building a better working world

The opportunity

We are looking for a highly motivated IT Presales Consultant & Service Manager to support the expansion of our international Government & Public Sector (GPS) portfolio across Europe and global markets. The ideal candidate combines presales excellence, service-delivery oversight, and business development capabilities. You will work with international EY teams, government agencies, and publicsector organizations to shape large-scale digital transformation initiatives spanning eGovernment, public fi nance, justice, education, digital identity, cloud transformation, and national- scale platforms. This role requires strong communication skills, understanding of public-sector procurement, and the ability to translate complex technology solutions into clear business value for government stakeholders.

Your key responsibilities

International Business Development (Government & Public Sector)

• Identify new opportunities across EU institutions, national governments, agencies, and

international organizations.

• Support market development initiatives, go-to-market planning, and
• strategic account growth.
• Participate in client meetings, capability presentations, and solution workshops with

international stakeholders.

• Collaborate with EY teams across Europe to coordinate multi-country
• pursuits.

IT Presales & Solution Definition

• Lead or coordinate presales cycles for international GPS tenders, including RFPs, RFIs, RFQs,

and framework agreements.

• Analyze technical specifications, identify risks, and defi ne winning solution strategies.
• Work with architects, SMEs, delivery teams, and commercial teams to shape comprehensive

solution proposals.

• Prepare technical narratives, delivery methodologies, work plans, roadmaps, and value

propositions tailored to public-sector needs.

Proposal Management & Content Development

• Structure and manage end-to-end proposal deliverables to ensure compliant, high-quality

submissions.

• Drive the creation of technical content, service descriptions, governance models, SLAs/OLAs,

and implementation approaches.

• Facilitate reviews, consolidate inputs, and ensure clarity and consistency across contributions.
• Support oral presentations, demonstrations, and evaluation processes.
  Service Management & Client Relationship Support
• Oversee service delivery frameworks for ongoing public-sector engagements.
• Monitor SLAs, performance indicators, risk logs, issues, and client satisfaction.
• Coordinating with delivery leads to ensure smooth transition from presales to implementation

and operational phases.

• Support governance reporting, steering committees, and continuous service improvement

initiatives.
Cross-Functional Collaboration

• Work closely with consulting, technology, engineering, cybersecurity, and managed services

teams.

• Ensure proposals and services align with EY quality standards, delivery models, and financial

frameworks.

• Collaborate with international teams to leverage reusable assets, accelerators, and best

practices.

Skills and attributes for success

• Bachelor’s or master’s degree in engineering, Computer Science, Information Systems, Public

Administration, or related field.

• 5+ years of experience in pre-sales, service management, solution consulting, or public-sector

IT delivery.

Strong understanding of:

• Digital government platforms
• Public-sector processes, standards, and procurement
• Cloud and application modernization
• Enterprise architecture & integration
• Service management frameworks (ITIL or similar)
• Experience in RFP/RFQ management and proposal writing for government clients.
• Excellent communication skills, especially with senior public officials and international

stakeholders.

• Strong organizational abilities, attention to detail, and ability to manage
• complex multi-country pursuits.
• Ability to work effectively in international, multicultural environments.

What we look for

We value professionals who can combine technology fluency, public-sector understanding, and business development mindset. If you want to contribute to major digital transformation initiatives across. European and international government ecosystems, this role gives you the opportunity to make real impact.

Ability to Shape your Future with Confidence by:
Developing your professional growth:

• You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside

support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.

• Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support

your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.

Empowering your personal fulfilment:

• We focus on your financial, social, mental and physical wellbeing.
• Our competitive rewards package, depending on your experience, includes cutting- edge

technological equipment, ticket restaurant vouchers, a private health and life insurance
scheme, income protection and an exclusive EY benefits club card that provides a wide range
of discounts, offers and promotions.

• Our flexible working arrangement (hybrid model) is defined based on your own preferences
  and team’s needs, and we enjoy various getaways such as short Fridays, Flex Day and

Together Day.

• Our commitment to a sustainable way of operating, encourages volunteerism, promotes

sustainable practices and offers opportunities for you to create a positive societal impact.

• Our pride lies in working at EY as one of the most recognized employers in Greece through our

multiple awards received over the last 4 years (Top Employer, Great Place to Work and Best Workplace in Professional Services & Consulting).

• Fueling an inclusive culture We prioritize a diverse, equitable and inclusive environment,
  where you’ll be embraced for who you are and empowered to use your voice to help others find

theirs.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and
transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

#LI-Hybrid